Ratings based on 18 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Qatar
Posted Apr 28, 2018
clean hotel in a good location and friendly staff reasonably priced
Comment from Hotel Management
May 29, 2018 by Hyatt Regency Bishkek, Hotel Management
Dear Guest,
Thank you very much for providing your feedback regarding your stay with us. It always encourages us to improve our services and products.
We look forward to welcome you back at our hotel.
Kind regards,
Hyatt Regency Bishkek
by A verified traveler
Max 4 stars hotel
Posted Feb 1, 2018
Pros: Jacuzzi, good breakfast
Cons: Very cold on the first floor
Location: City is very small, nothing to do near
Very old hotel, very old building, the service is very bad. Massage is done by personal who has no education in this area
Comment from Hotel Management
Feb 5, 2018 by Abbas Kasymov, Team Leader Front Office, Hotel Management
Dear Guest,
Thank you for your time providing us with comments in relation to your recent stay with us here in Bishkek.
It is extremely disappointing to read your feedback on experience with our Hotel.
Thank you for feedback regarding massage service and room temperature, so that we are able to improve our standards of guest service in future - the team will work harder than even to prevent that from happening again.
On behalf of entire team I apologize for all inconvenience caused to you.
Recommended
for Business Travelersby A verified traveler from Marrickville
Still a good business hotel
Posted Apr 20, 2017
Pros: Staff, breakfast
Cons: Shower is still weak with variable temperature.
Location: Not quite in the centre but closer to it than almost any other hotel.
Stayed here many times but not for the past few years. Still a very secure site, and the staff's English has got better over the years. Rooms are spacious and I upgraded to Regency Club which was useful for snacks in the evening.
by A verified traveler
Posted Oct 18, 2016 on Hotels
The ac not working I ask the hotel 3 time to turn on the hotel didn't do any thing abut it
The wifi bad
by Jose
Posted Jul 24, 2016 on Hotels
Overall was good, just some details in the courtains
by A verified traveler from St. Petersburg, Russia
Disappointing experience, but great location
Posted Mar 8, 2016
Pros: Great location, comfortable bed
Cons: Almost everything else. The club room was anemic. Air conditioner didn't work. Paid, premium wifi was slow. The staff was pleasant but useless.
Location: Good location -- walking distance to parks and monuments.
Our stay at the Bishkek Hyatt Regency had so many different unsatisfying experiences that it is much easier to state what was good about it -- the location!
Recommended
for Getaway With Friendsby tom baker
central asia
Posted Jul 27, 2015 on OrbitzGood but not good for the price. Area is good and many taxis nearby
by A verified traveler
An oasis!
Posted Jun 13, 2015 on HotelsHyatt Regency does it again!
by A verified traveler
Nice place--overpriced
Posted Nov 2, 2014 on HotelsNice place. Way over priced for Bishkek. Restaurant needs to stay open through the day.
Recommended
for Everyoneby Timothy from W
Work trip
Posted Mar 19, 2014Thr people are wonderful and well spoken in English. There is an ATM as well as a treller on staff. Thr complementrary Breakfast is WONDERFUL. Overall, it was a great trip, wonderful city, and a wonderful stay.