Ratings based on 229 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Sep 30, 2016 on Hotels
All very good thanks to your excellent staff!
4 out of 5
by A verified traveler

Ok business hotel convenient to the tram line

Posted Sep 19, 2016 on Hotels
OK business hotel in an area of business hotels.
5 out of 5
for Families
by A verified traveler from England

A great hotel for a Bordeaux weekend

Posted Aug 23, 2016
Pros: Friendliness and helpfulness of all the staff
Cons: Some new carpets required in public circulation areas.
Location: Quiet peaceful location but handy for Bordeaux centre. Walking tour of Bordeaux and night time open top bus tour, both booked online, and excellent.
Very pleased with the Pullman Bordeaux Lac. Very friendly and helpful staff at reception on arrival. Free up grade to superior room. Quick and efficient check in. Room was very good, overlooking the lake-it is a very quiet location. Very clean room. Hotel itself in a few places looks a bit jaded-the odd stain on the carpets here and there for instance, but there is a renovation programme underway. All the facilities were spotless. Superb buffet breakfast with everything you could imagine. Everybody we met said good morning (in French of course) and smiled as though they were really pleased we were at their hotel. There is a public tram stop directly opposite the hotel which runs straight to the heart of Bordeaux (stop QUINCONCES for main square). Trams run every 10-15 minutes by day. We used it a lot. A single journey costs 1.50 euro, tickets bought at the tram stop from a machine-coins or bank card and option for English language on screen. After 7pm the fare is 2 euro for unlimited journeys until close of the line.
4 out of 5
for Everyone
by A verified traveler from N Ireland

Lovely stay outside the city.

Posted Aug 22, 2016
Pros: The overall relaxed feeling....a welcome site after a busy sight seeing day in the city!
Location: As the area has many hotels there are good restaurants especially Del Arte...which is busy in the evening, you may have to queue.
A very impressive initial experience on entering reception area, which is light & airy. The staff in all areas are very helpful & pleasant. Lovely room, clean & spacious. The hotel is situated on the outskirts of the city, with the tram (10 mins to the city) just across the road with the beautiful Le Lac in the background. The pool area is a welcome quiet space with loungers & umbrellas. There are lovely restaurants in the vicinity with bicycle hire if you don't wish to walk or travel into the city.
5 out of 5
by Anna from Limoges

Very friendly staff

Posted Aug 5, 2016 on Hotels
All staff very helpful, kind and good humoured. Great location just opposite the Tram stop. We had a great family holiday at this hotel.
5 out of 5
by Nasar from Buckshaw Village

A Very Good Hotel

Posted Jul 27, 2016 on Hotels
Everything was perfect as always
5 out of 5
by Olivier from London

very nice business hotel

Posted Jul 8, 2016 on Hotels
very chic hotel, calm, with excellent restaurant, outdoor swimming pool, fitness room and many other features. While next to the Bordeaux Congress Centre, there is nothing much around unless you have rented a car.
4 out of 5
for Everyone
by A verified traveler


Posted Apr 11, 2016
Pros: Newly renovated, and location.
Cons: More personal service. Bathroom tile floors need more care.
Location: Ideal for access to the highway toward Libourne.Traffic the opposite direction, Medoc, is VERY heavy. Halfway between wine areas by driving time.
The Pullman LAC was comfortable but a bit impersonal. The immediate area has improved tremendously over the years. Convenience of bike rental and tram so close to the hotel adds to the pleasure of staying here.
5 out of 5
by David from Buckshaw Village

Great staff make a great hotel

Posted Mar 30, 2016 on Hotels
Another wonderful stay in this hotel. Many thanks again to the fabulous Fabien at reception who always goes out of his way to help whenever he can.
4 out of 5
by M A from Manchester

Basic Level of Accommodation

Posted Nov 10, 2015 on Hotels
More 3* than 4*. Had a "superior room" and found that a bit basic. Paper cups for coffee machine. Only 4 coffee pods (2 regular & 2 decaff)and 2 tiny milks. Free water is a nice touch. Basic free toiletries. Hard bed and too soft pillows. Very hot rooms. Aircon won't go down far enough. Issues with the free wifi. Needs an overall refurb.