DoubleTree by Hilton Boston - Downtown

Photo gallery for DoubleTree by Hilton Boston - Downtown

Primary image
Living area | Flat-screen TV
Room, City View | Premium bedding, in-room safe, desk, blackout drapes
Living area | Flat-screen TV
Deluxe Room | Living area | Flat-screen TV

Overview of DoubleTree by Hilton Boston - Downtown

DoubleTree by Hilton Boston - Downtown

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
821 Washington Street, Boston, MA, 02111

Explore the area

  • Popular LocationBoston Common11 min walk
  • Popular LocationCopley Square15 min walk
  • Popular LocationFaneuil Hall Marketplace19 min walk
  • AirportBoston, MA (BOS-Logan Intl.)12 min drive

Choose dates to view prices

About this area

Boston

DoubleTree by Hilton Boston - Downtown is located in Downtown Boston, a neighborhood in Boston, and is in the entertainment district and near the airport. Fenway Park and The Freedom Trail are notable landmarks, and travelers looking to shop may want to visit Faneuil Hall Marketplace and Harvard Square. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like segway rentals/tours. Guests appreciate the hotel's convenience to public transportation: Tufts Medical Center Station is just steps away and Chinatown Station is 5 minutes by foot.

What's nearby

  • Tufts Medical Center - 1 min walk
  • Boston Common - 11 min walk
  • Massachusetts State House - 15 min walk
  • Copley Square - 15 min walk
  • Faneuil Hall Marketplace - 19 min walk

Getting around

  • Tufts Medical Center Station - 1 min walk
  • South Station - 13 min walk
  • Logan International Airport (BOS) - 12 min drive

Restaurants

  • Boston Kitchen Pizza - 3 min walk
  • New Saigon Sandwich - 3 min walk
  • Penang Malaysian Cuisine - 3 min walk
  • Pho Pasteur - 4 min walk
  • My Thai Vegan Cafe - 4 min walk

About this property

DoubleTree by Hilton Boston - Downtown

4-star Boston hotel in Downtown Boston, walk to The Freedom Trail
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Valet parking on site (USD 55.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:00 AM: USD 23.00-23 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Wisteria

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 23.00 and USD 23 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 55.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 458 out of 1002 reviews
5 - Excellent 46%
Rating 4 - Good. 300 out of 1002 reviews
4 - Good 30%
Rating 3 - Okay. 132 out of 1002 reviews
3 - Okay 13%
Rating 2 - Poor. 70 out of 1002 reviews
2 - Poor 7%
Rating 1 - Terrible. 42 out of 1002 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Traveled with family
Not a great neighborhood. Across from an ER with sometimes unpleasant people hanging around, noisy ambulances all night, run down neighborhood. Only a few blocks from nicer neighborhoods and attractions. Hotel is ok. First room had a gross/stained box shower. Also made a reservation for 3 people and was given a king bed without option of pull out sofa or cot. Asked to change room and first person I dealt with was rude and said I had to call Expedia. Only after speaking to a manager did I get someone who kindly changed my room to one with a bigger, cleaner shower, and one that would actually sleep 3 people. That room was nice and comfortable.
Stayed 3 nights in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No free Wi-fi
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have warm cookies upon arrival and when you ask! Comfortable beds and extremely quiet for a hotel!
Stayed 4 nights in Jul 2022

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Multiple things were disappointing but the ac not working was the worst
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown and Fenway
Stayed 2 nights in Jul 2022