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The Charles Hotel

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Interior entrance
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Overview of The Charles Hotel

The Charles Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
One Bennett Street, Cambridge, MA, 02138

Explore the area

  • Popular LocationHarvard University1 min walk
  • Popular LocationHarvard Square4 min walk
  • Popular LocationMassachusetts Institute of Technology3 min drive
  • AirportBoston, MA (BOS-Logan Intl.)13 min drive

Choose dates to view prices

About this area

Cambridge

The Charles Hotel is located in West Cambridge, a neighborhood in Cambridge, and is near the airport and on a river. Travelers eager for a bit of culture can stop by Boston Museum of Fine Arts, while those wishing to experience the area's natural beauty can explore Boston Public Garden and Boston Common. Looking to enjoy an event or a game? See what's going on at Fenway Park or TD Garden. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Cambridge travel guideOpens in a new window
Map

What's nearby

  • Harvard University - 1 min walk
  • Harvard Square - 4 min walk
  • Massachusetts Institute of Technology - 3 min drive
  • Boston University - 10 min drive
  • Fenway Park - 11 min drive

Getting around

  • Boston Yawkey Station - 5 min drive
  • Harvard Square Station - 6 min walk
  • Logan International Airport (BOS) - 13 min drive

Restaurants

  • Peet's Coffee - 2 min walk
  • Pinocchio's Pizza - 3 min walk
  • Beat Brew Hall - 3 min walk
  • Alden & Harlow - 3 min walk
  • Crema Cafe - 3 min walk

About this property

The Charles Hotel

Riverfront Cambridge hotel in West Cambridge, walk to Harvard University
3 restaurants, a full-service spa, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
The Charles Hotel offers 295 accommodations with minibars and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Corbu Spa and Salon has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, French, Hindi, Indonesian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 45.00 per day)
  • Valet parking on site (USD 50.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11 AM: USD 10-40 for adults and USD 10-40 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Restaurants on site

  • Henriettas Table
  • Noir Bar
  • Benedetto
  • Regattabar Jazz Club
  • Pronto

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (18000 square feet)
  • Meeting rooms

Outdoors

  • Outdoor furniture

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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See similar properties

Cambridge
Cambridge
West Cambridge
West Cambridge
Guest rating 4.5+
Guest rating 4.5+
4 star
4 star
Hotel
Hotel
Family friendly
Family friendly
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 40 for adults, USD 10 and USD 40 for children (approximately)
  • Self parking fee: USD 45.00 per day
  • Valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

Does The Charles Hotel have a pool?

Yes, this property has a pool.

How much does it cost to stay at The Charles Hotel?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at The Charles Hotel on Sep 7, 2022 start from $439.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Charles Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Charles Hotel?

Self parking is available for USD 45.00 per day. Valet parking is available for USD 50.00 per night.

What time is check-in at The Charles Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at The Charles Hotel?

Check-out is at noon.

Where is The Charles Hotel located?

Located in West Cambridge, this spa hotel is 0.1 mi (0.1 km) from Harvard University and within 3 mi (5 km) of Fenway Park and Hynes Convention Center. Boston Museum of Fine Arts and Copley Place are also within 6 mi (10 km). Harvard Square Station is 6 minutes by foot and Central Square Station is 23 minutes.

Can I cancel my reservation for free at The Charles Hotel and receive a full refund?

Yes, The Charles Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Charles Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 690 out of 999 reviews
5 - Excellent 69%
Rating 4 - Good. 225 out of 999 reviews
4 - Good 23%
Rating 3 - Okay. 50 out of 999 reviews
3 - Okay 5%
Rating 2 - Poor. 15 out of 999 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 999 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The updated interior design of the public spaces and rooms is superb and so appropriate for an academic community. Exciting, yet reserved. Had a delicious breakfast outside in the courtyard. Excellent service.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high end and service oriented. Should not be a fee to park there.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had special requests for the preparation of our room and all were done to perfection. The staff were so kind and welcoming. We cannot wait to visit again!! Thanks for an amazing stay!!
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff in the lobby as well as the restaurants. The facilities have aged a little, but our stay was still very comfortable.
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for Harvard events. Very clean and attractive.
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very enjoyable stay at a comfortable clean hotel with good staff. Breakfasts excellent.
Stayed 4 nights in May 2022

5/5 Excellent

Stayed 1 night in Dec 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurants and location
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

5/5 Excellent

Stayed 3 nights in Apr 2022