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Overview of The Charles Hotel

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Interior Entrance
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

The Charles Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationHarvard University5 min walk
    Popular LocationHarvard Square5 min walk
    Popular LocationBoston University4 min drive
    AirportBoston, MA (BOS-Logan Intl.)17 min drive

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About this area

Cambridge

Located in Cambridge, The Charles Hotel is in the city center and on a river. Travelers eager for a bit of culture can stop by Boston Museum of Fine Arts, while those wishing to experience the area's natural beauty can explore Boston Public Garden and Boston Common. Looking to enjoy an event or a game? See what's going on at Fenway Park or TD Garden. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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Popular Location

What's nearby

  • Harvard University - 5 min walk
  • Harvard Square - 5 min walk
  • Boston University - 4 min drive
  • Fenway Park - 5 min drive
  • Massachusetts Institute of Technology (MIT) - 10 min drive

Getting around

  • Boston Yawkey Station - 5 min drive
  • Harvard Square Station - 6 min walk
  • Logan International Airport (BOS) - 13 min drive

Restaurants

  • Henriettas Table — 1 min walk
  • Noir Bar — 1 min walk
  • Harvest — 3 min walk
  • Felipe's — 3 min walk
  • Toscano — 4 min walk

About this property

The Charles Hotel

Romantic Cambridge hotel in West Cambridge, walk to Harvard University
3 restaurants, a full-service spa, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a spa tub are onsite. All 295 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include premium bedding, down comforters, and LCD TVs.
The Charles Hotel offers 295 accommodations with minibars and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Corbu Spa and Salon has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 45.00 per day)
  • Valet parking on site (USD 50.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11 AM: USD 10-40 for adults and USD 10-40 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (18000 square feet)
  • Meeting rooms

Outdoors

  • Outdoor furniture

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Dogs welcome
1 per room (up to 50 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 40 for adults, USD 10 and USD 40 for children (approximately)
  • Self parking fee: USD 45.00 per day
  • Valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 655 out of 990 reviews
5 - Excellent 66%
Rating 4 - Good. 245 out of 990 reviews
4 - Good 25%
Rating 3 - Okay. 56 out of 990 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 990 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 990 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a visit to Harvard.
Stayed 1 night in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the design and spaciousness of the hotel. The room had very comfortable beds, large marble tiled bathroom, two luggage racks (why do most hotels only have one?), convenient to Cambridge shops and restaurants. Both restaurants in the hotel had good food and service. One complaint: if you are up before 8:00 am there is no coffee available until 8:00 when Henrietta’s opens so you have to go out to get coffee. Would love some in the lobby for early risers. If I had known I would have requested a coffee machine in the room. Parking is very convenient but expensive ($50 valet; $45 self park). The area is MUCH quieter than staying in Boston hotels.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing property in the heart of Harvard Square. It was comfortable and quaint and convenient. We were even able to rent a car right on the property so that we could head out of the city. It is close to the T-stop if you want to go into Boston proper. Would absolutely stay here again!
Stayed 2 nights in Apr 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was awesome. The hotel was clean and had a luxury feel. Two complaints: There was no option for Netflix/Hulu/ Amazon movie watching, and the pay for view movie selection that they did have was horrible. Also the elevator key card reader was super finicky. Despite having our cards replaced, it never worked consistently for us. We ended up taking the stairs a lot to avoid this, and stair well was kind of dank and depressing.
Stayed 2 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel if you staying in Cambridge ....
Stayed 2 nights in Apr 2021