1/5 Terrible
Steven
Traveled with family
27 Jul 2020
Liked: Cleanliness
No happy with the “hotel.”
A time share place that also bills itself as a luxury hotel. Anything but. Elevators are horribly slow in the off season. First time it took the toilet 20 min to flush and slow after. Reservation for 3 and was a king plus sofa bed. Big hair in the bathtub upon check in. Sofa bed was not made up. Rushed to get there an hour before restaurant closed but it had an hour wait. So did carry out. Salmon was rubber. Only one restaurant and a sandwich shop. Everything closes at 8pm. Bathtub has no friction strips and is very slick. I slipped and hit my head. That all has nothing to do with Covid restrictions. But with Covid restrictions the hotel should not be open as a hotel or charge half as much. Need reservations to swim in the pool or to use the fitness room. Call housekeeping to make up the sofa bed and they hand you sheets. No bellman for luggage. No one out front to let you know what to do with your car. Time share guests know their system of such things as making reservations to swim. Hotel guests figure it out upon leaving. Signs on activity room door “not open due to Covid. Just close. And unless you are trying the place out to potentially buy a time share, do not think you are getting nice hotel services. Kitchenette was new and immaculate but I wasn’t there to cook.
Stayed 2 nights in Jul 2020