“We reserved the two room suite for my husband, kids, my dad, and myself. We get up to the room and find the AC is not working in the room with the king size bed, went to the desk and the worker ‘Max’ told us “oh yea, that doesn’t work. You can leave the door open to keep the air circulating.” We asked why this wasn’t disclaimed online or even upon check in, with no logical answer. I asked if they could comp us to joining rooms so we had AC, ‘Max’ became very defensive telling me that I would……
“We reserved the two room suite for my husband, kids, my dad, and myself. We get up to the room and find the AC is not working in the room with the king size bed, went to the desk and the worker ‘Max’ told us “oh yea, that doesn’t work. You can leave the door open to keep the air circulating.” We asked why this wasn’t disclaimed online or even upon check in, with no logical answer. I asked if they could comp us to joining rooms so we had AC, ‘Max’ became very defensive telling me that I would……
Kristina Marie