Get an overview of this hotel4-star hotel with 3 restaurants and full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
Outdoor pool

Location

Situated in Bucaramanga, this hotel is within a 10-minute walk of Corfescu Theater and Bucaramanga Modern Art Museum. San Pio Park and Megamall Shopping Center are also within 15 minutes.

Hotel Features

3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour health club are onsite.

Room Amenities

All 192 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and refrigerators. Other amenities available to guests include minibars, room service, and premium bedding.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Chicamocha by Sercotel features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Bucaramanga hotel also offers a children's pool, a 24-hour health club, and a sauna. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Complimentary self parking is available on site.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Total number of rooms - 192 
  • Number of bars/lounges - 3 
  • Business center 
  • Turkish bath/Hammam 
  • Number of coffee shops/cafes - 2 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • 24-hour health club 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Meeting rooms 9 
  • Terrace 
  • Poolside bar 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Area shuttle (surcharge) 
  • Number of restaurants - 3 
  • Sauna 
  • Spa services on site 
  • Children's pool 
  • Indoor pool 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • Free weekday newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Iron/ironing board (on request) 
  • Desk 
  • Free WiFi 
  • Room service (limited hours) 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10:30 AM.

Piscina - This restaurant specializes in international cuisine.

Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.

El Ancla - This restaurant specializes in sushi.

Candelazo - Onsite cafe.

Hueco Karaoke Bar - Onsite karaoke bar.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 70000.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: COP 9.00 per night
  • A 19 percent city/local tax will be charged
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 9000.00 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: COP 32000 per vehicle (roundtrip)
  • Rollaway bed fee: COP 70000.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chicamocha Bucaramanga
  • Hotel Chicamocha Bucaramanga

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 5 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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