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Lotte Hotel Busan

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Indoor pool, outdoor pool, free cabanas, pool umbrellas
Indoor pool, outdoor pool, free cabanas, pool umbrellas
Indoor pool, outdoor pool, free cabanas, pool umbrellas
Premium bedding, down comforters, minibar, in-room safe

Overview of Lotte Hotel Busan

VIP Access

Lotte Hotel Busan

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationSeven Luck Casino1 min walk
  • Popular LocationLotte Department Store Busan Main Branch1 min walk
  • Popular LocationSeomyeon Street6 min walk
  • AirportBusan (PUS-Gimhae)14 min drive

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About this area

Busan

Located in Busanjin neighborhood, Lotte Hotel Busan is connected to a shopping center. Gukje Market and Nampodong Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gwangalli Beach and Igidae Park. Looking to enjoy an event or a game while in town? See what's happening at Busan Asiad Main Stadium or Sajik Arena. Guests appreciate the hotel's convenience to public transportation: Seomyeon Station is 3 minutes by foot and Buam Station is 6 minutes.
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Popular Location

What's nearby

  • Seven Luck Casino - 1 min walk
  • Lotte Department Store Busan Main Branch - 1 min walk
  • Seomyeon Street - 6 min walk
  • Jeonpo Cafe Street - 10 min walk
  • Bujeon Market - 12 min walk

Getting around

  • Seomyeon Station - 3 min walk
  • Busan Bujeon Station - 13 min walk
  • Gimhae Airport (PUS) - 14 min drive

Restaurants

  • La Seine — 1 min walk
  • Momoyama — 1 min walk
  • Starbucks Coffee — 4 min walk
  • Sariwon — 4 min walk
  • 만복국수집 서면점 — 4 min walk

About this property

Lotte Hotel Busan

5-star luxury hotel connected to the convention center in Busanjin
4 restaurants, a full-service spa, and a casino are available at this hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool, and a health club are onsite. All 650 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, minibars, and LCD TVs.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 14 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 호텔 사우나. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (KRW 20000.00 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: KRW 36300 for adults and KRW 36300 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Conference center
  • Meeting rooms - 2

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • 42 casino gaming tables
  • 105 casino slot machines
  • Casino (27502 square feet of space)
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for KRW 60500.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 36300 for adults and KRW 36300 for children (approximately)
  • Airport shuttle fee: KRW 50000 per room (one way)
  • Valet parking fee: KRW 20000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should note that the fitness facility is closed the 4th Wednesday of every month.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 904 out of 1423 reviews
5 - Excellent 64%
Rating 4 - Good. 401 out of 1423 reviews
4 - Good 28%
Rating 3 - Okay. 73 out of 1423 reviews
3 - Okay 5%
Rating 2 - Poor. 26 out of 1423 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 1423 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It's name of Lotte hotel
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best service!
Stayed 1 night in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
친절한 직원들과 전화 상담이 아주 우수했고 특히 고객들을 생각하는 마음이 전달이 되어 아주 좋았습니다
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had like the room that I was in and the view was amazing. The staff was very professional and courteous. The location was ideal as my wife was at the shopping center attached to the hotel. If you wanted street food, right behind the hotel were stalls set up literally on the street where you drive up to go down to the building parking lot. You're not far from the main beaches and my family and I were able to catch a taxi from the hotel to Haeundae beach for less than 20 bucks.
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for what i wanted to see in regards to visiting Busan.
Stayed 2 nights in Apr 2021