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Holiday Inn Cairo Citystars, an IHG Hotel

Photo gallery for Holiday Inn Cairo Citystars, an IHG Hotel

Frette Italian sheets, premium bedding, down comforters, minibar

Overview of Holiday Inn Cairo Citystars, an IHG Hotel

Holiday Inn Cairo Citystars, an IHG Hotel

5.0 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Ali Rashid Street, Heliopolis, Cairo, 11757

Explore the area

  • Popular LocationBaron Empain Palace5 min drive
  • Popular LocationCairo International Stadium14 min drive
  • AirportCairo (CAI-Cairo Intl.)18 min drive
  • Popular LocationEgyptian Presidential Palace21 min drive

Room options

About this area


Located in Nasr City neighborhood, Holiday Inn Cairo Citystars, an IHG Hotel is connected to a shopping center. Baron Empain Palace and Egyptian Presidential Palace are local landmarks, and some of the area's attractions include Tivoli Dome and Egyptian National Railways Museum. Traveling with kids? Consider Alabaster Sphinx and Al Fustat Garden. Spend some time exploring the area's activities, including golf lessons.

What's nearby

  • Baron Empain Palace - 5 min drive
  • Cairo International Stadium - 14 min drive
  • Egyptian Presidential Palace - 21 min drive
  • Al-Azhar University - 22 min drive
  • Egypt International Exhibitions Center - 23 min drive

Getting around

  • Cairo Rames Station - 25 min drive
  • Cairo Intl. Airport (CAI) - 18 min drive


  • كاريبو - 2 min walk
  • ستاربكس - 5 min walk
  • كوستا كوفي - 6 min walk
  • دجاج كنتاكى - 5 min walk
  • قهوة السهر - 12 min walk

About this property

Holiday Inn Cairo Citystars, an IHG Hotel

5-star luxury hotel located in Nasr City
You can look forward to a poolside bar, a terrace, and a shopping mall on site at Holiday Inn Cairo Citystars, an IHG Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Indian cuisine and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas
  • Limo/town car service, continental breakfast (surcharge), and valet parking (surcharge)
  • Free newspapers, wedding services, and a ballroom
  • A gift shop, concierge services, and an elevator
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 311 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • Frette Italian sheets, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, free infant beds, and video-game consoles


Arabic, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM–11:00 AM for a fee: USD 20 per person
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indira Restaurant
  • Pool Garden
  • Star Corner
  • Windows Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli


  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (1,487 square feet of space)
  • Meeting rooms


  • Garden
  • Pool umbrellas
  • Terrace


  • Spa services


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities


  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)


  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels


  • 32-inch TV with satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar


  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 per person
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Frequently asked questions

Does Holiday Inn Cairo Citystars, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Cairo Citystars, an IHG Hotel?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Cairo Citystars, an IHG Hotel on Jun 2, 2023 start from $121.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Cairo Citystars, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Cairo Citystars, an IHG Hotel?

Self parking is available for USD 10 per night. Valet parking is available for USD 15 per night.

What time is check-in at Holiday Inn Cairo Citystars, an IHG Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Cairo Citystars, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Cairo Citystars, an IHG Hotel located?

This family-friendly Cairo hotel is located near the airport, within a 10-minute walk of City Stars and City Center Shopping Mall. Tivoli Dome and Baron Empain Palace are also within 2 mi (3 km).




Rating 10 - Excellent. 83 out of 254 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 106 out of 254 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 34 out of 254 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 16 out of 254 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 15 out of 254 reviews" "
" "2 - Terrible 6%




Staff & service




Property conditions & facilities




2/10 Terrible


Disliked: Cleanliness, staff & service, property conditions & facilities
Ruined our vacation. Terrible experience. Never again. During our recent trip to Cairo, we opted to stay at the Holiday Inn. Unfortunately, our first impression of the staff was not a good one. They seemed cold and uninterested, not even bothering to respond when my girlfriend greeted them. Our room was even more disappointing, with old, crusty furniture that looked like it would break if we even sat on it. As if that wasn't bad enough, we discovered a bedbug crawling on the bed. We immediately went to the front desk to check out, but they offered to upgrade us to another room instead. We stayed for the night as it was already late, but checked out the next day, despite our booking being for three nights. The manager, Mostafa, apologized for the experience we had, but we felt that the real crime was miscategorizing this sad, bedbug-infested, old "motel" as a five-star hotel. It was a disappointing stay that we wouldn't want to repeat.

8/10 Good


Stayed 3 nights in Mar 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great and it's right next to the City Stars mall.
Stayed 4 nights in Mar 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Mar 2023

10/10 Excellent


Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping Mall is good Options for food and Purchases of Good Brands
Stayed 3 nights in Feb 2023

2/10 Terrible


Traveled with family
Disliked: Cleanliness, staff & service, amenities
Very bad service
Stayed 1 night in Feb 2023

4/10 Poor


Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/C is a joke
first of all they give a room with no A/C in cold mode. I complain and they said the floor that you stay in all A/Cs are in hot mode only!! then they change the room and also the A/C in hot mode only !! and I complain about it and they offer to me to change the room because also the new floor don’t have the Cold mode in AC. The room is old as 2002 .
Stayed 4 nights in Feb 2023

6/10 Okay


Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I booked standard room and was shocked that this is below the standard room . The room is too small without any aminities . The bathroom was too small . I upgrated my room to superior which was better than the standard but still there was no aminities in the room and if you need anything you should ask for it. I think this is not Holiday Inn style level .
Stayed 4 nights in Feb 2023

10/10 Excellent


Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

2/10 Terrible


Disliked: Room comfort
Very disappointing… won’t book again in this hotel
Stayed 2 nights in Feb 2023

General hotel information

Highly Rated Amenities
Nice Bathroom & Bathroom Cleanliness
Star Rating
Nearest Airport
Cairo (CAI-Cairo Intl.)
Ali Rashid Street, Heliopolis, Cairo