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Citadel Hotel

Star Rating

Information

Reviews

2.7 / 5
73 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Breakfast Available
  • Parking Available

Map

What's nearby

  • Popular Location
    Parc Richelieu
    2 min walk
  • Popular Location
    Tour de Guet
    3 min walk
  • Restaurant
    Familly Pub
    1 min walk
  • Restaurant
    Histoire Ancienne
    1 min walk
  • Airport
    Calais (CQF-Calais - Dunkerque)
    12 min drive

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Book online or call:

1-800-238-0767

    About this area

    Calais

    Located in Calais's Calais City Center neighborhood, Citadel Hotel is near a train station. Musee des Beaux-Arts et de la Dentelle and Calais Lace Museum are cultural highlights, and some of the area's landmarks include Les Six Bourgeois and Eglise Notre Dame.

    Visit our Calais travel guide
    4/5 guest location rating

    Guests like it for

    • Walkable (20 reviews)
    • Good eats (11 reviews)
    • Safe (10 reviews)

    What's nearby

    • Popular Location
      Parc Richelieu - 2 min walk
    • Popular Location
      Tour de Guet - 3 min walk
    • Popular Location
      Musee des Beaux-Arts et de la Dentelle - 3 min walk
    • Popular Location
      Colonne Louis XVIII - 6 min walk
    • Popular Location
      Calais Lighthouse - 9 min walk

    Getting around

    • Calais City Station - 5 min walk
    • Lille (LIL-Lesquin) - 73 min drive

    Restaurants

    • Familly Pub — 1 min walk
    • Histoire Ancienne — 1 min walk
    • Croq o pain — 1 min walk
    • La Guinguette — 1 min walk
    • La betterave — 1 min walk

    About this property

    Citadel Hotel

    Calais hotel in Calais City Center, walk to Musee des Beaux-Arts et de la Dentelle
    This smoke-free hotel features self parking and free WiFi in public areas. All 9 rooms offer free WiFi, TVs, and free toiletries.
    Citadel Hotel offers 9 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.
    Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).
    Citadel Hotel is a smoke-free property.

    Policies

    Check-in

    Check-in between 4 PM - 8 PM
    Minimum check-in age - 18

    Special check-in instructions

    If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. There is no staff on site; guests can access their accommodation through a private entrance.

    Check-out

    Check-out before 11 AM

    Access methods

    Access code, private entrance

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.

    Pets

    • Pets stay free
    • Specific rooms only, restrictions apply
    • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Property payment types

    Mastercard
    American Express
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A 2 percent city/local tax will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: EUR 7 per person (approximately)
    • Self parking fee: EUR 7 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Property is also known as

    • Citadel Hotel Calais
    • Citadel Hotel
    • Citadel Calais
    • Citadel Hotel Hotel
    • Citadel Hotel Calais
    • Citadel Hotel Hotel Calais

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 7 per night
    • Limited parking spaces

    Food and drink

    • Breakfast available for a fee: EUR 7 per person

    Conveniences

    • Newspapers in lobby

    Guest services

    • Front desk (limited hours)

    Languages spoken

    • English
    • French

    More

    • Smoke-free property

    Room amenities

    Bathroom

    • Free toiletries
    • Hair dryer (on request)

    Entertainment

    • TV

    Frequently asked questions

    2.7

    Guest rating

    5 - Excellent
    4
    4 - Good
    20
    3 - Okay
    15
    2 - Mediocre
    20
    1 - Poor
    14
    3.6
    Cleanliness
    2.8
    Service and Staff
    2.9
    Property condition

    3/5

      Convenient

      Very central, close to shops and restaurants . Only 10 drive from the Eurotunnel.

      Stayed 1 night in Aug 2018

      1/5

        Even for just 1 overnight stay en-route and at (as low as) £35.00 We will NOT use this hotel again. The lights in the room were not working. Electricity wiring looked a bit dodgy. Had to leave the window open because it felt unclean. It's on the noisy road with bars and pubs. Basically didn't sleep well. Shower was leaking. Overall rubbish.

        Stayed 1 night in Aug 2018

        3/5

        • Liked: Cleanliness, room comfort
        • Disliked: Property conditions & facilities

        The room was clean. You get what you pay for.

        Stayed 1 night in Jun 2018

        4/5 Good

        • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

        Value for money

        We had 3nights at Citadel, but we had 2nights in a double room and one night in a twin. Nice crisp white bed linen and towels. Twin room felt more spacious and as it had two windows. Nice accommodation for the price. Very central for Ferry port, and bars and restaurants. Very helpful staff.

        Stayed 1 night in Jun 2018

        1/5

        poor hotel no reception

        pass not working ,bed was terrible, double glazing not seal properly I will not recommend this hotel to anyone not worth a star

        Pros: nothing

        Cons: they need to spend money on they bed and doors pass ,etc.........

        Location: not bad location

        Stayed 1 night in May 2018

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