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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront aparthotel

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Hyatt Zilara Cancun - Adults Only - All Inclusive

Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive

2 outdoor pools, cabanas (surcharge), pool umbrellas
Premium bedding, pillowtop beds, free minibar, in-room safe
Presidential Suite | Living room | LED TV, foosball
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Presidential Suite | Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Overview of Hyatt Zilara Cancun - Adults Only - All Inclusive

9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • All inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • Hot Tub
Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

Explore the area

  • Popular LocationLa Isla Shopping Mall15 min walk
  • Popular LocationCancun Interactive Aquarium17 min walk
  • Popular LocationChac Mool Beach18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Room options

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite Double

  • 656 sq ft
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Ocean View Swim Up Suite King

Ocean View Swim Up Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Swim Up Suite King

  • 850 sq ft
  • Studio
  • Ocean view
  • Sleeps 2

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Double

  • 656 sq ft
  • Studio
  • Partial ocean view
  • Sleeps 4

View all photos for Junior Suite King

Junior Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite King

  • 656 sq ft
  • Studio
  • Partial ocean view
  • Sleeps 2

View all photos for Ocean View Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite King

  • 656 sq ft
  • Studio
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

Ocean Front Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Junior Suite Double

  • 656 sq ft
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Junior Suite King

  • 656 sq ft
  • Studio
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

Ocean Front Luxury Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Luxury Suite King

  • 764 sq ft
  • Studio
  • Ocean view
  • Sleeps 2

View all photos for Presidential Suite

Presidential Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Suite

  • 1334 sq ft
  • Ocean view
  • Sleeps 2

About this area

Cancun

Hyatt Zilara Cancun - Adults Only - All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on the beach. La Isla Shopping Mall and Forum By The Sea Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Iberostar Cancun Golf Course and Puerto Cancun Marina Town Center are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • La Isla Shopping Mall - 15 min walk
  • Cancun Interactive Aquarium - 17 min walk
  • Chac Mool Beach - 18 min walk
  • Kukulcan Plaza Shopping Mall - 4 min drive
  • Marlin Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • Lorenzillo's - 5 min walk
  • Bubba Gump Shrimp Co. - 2 min walk
  • Cambalache - 16 min walk
  • Maria's restaurant - 3 min walk
  • Blancintl - 12 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Adults-only beachfront aparthotel
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. Each apartment boasts a jetted tub and offers free minibar items and a furnished balcony. Comforts include a pillowtop bed and premium bedding, and also available are 24-hour room service and an LED TV.
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Beach

  • On a white sand beach
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 11 treatment rooms
  • 2 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Beachside massages
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Car rental
  • Free self parking on site
  • Free valet parking on site

Restaurants on site

  • Asiana
  • La Adelita Cantina
  • Maria Marie
  • Punta Vista
  • Spice

Food and drink

  • Coffee/tea maker

Dining

  • 24-hour room service
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free stocked minibar
  • Snack bar/deli

Bedrooms

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • LED TV with cable channels
  • TV in common areas

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (6,781 square feet of space)
  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Hair salon
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Beach yoga on site
  • Billiards/pool table on site
  • Foosball table on site
  • Gym on site
  • Health club on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Shopping on site
  • Golfing nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 1 building
  • 307 rooms
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Garden
  • Grey water recycling system
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types