5/5 Excellent
Razmik
Traveled with family
Sep 16, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021
Hyatt Ziva Cancun All Inclusive
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Overview of Hyatt Ziva Cancun All Inclusive
VIP Access
Hyatt Ziva Cancun All Inclusive
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- All inclusive
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500
Explore the area
- Forum Beach4 min walk
- Cancun Convention Center6 min walk
- Plaza Caracol Mall10 min walk
- Cancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
Choose dates to view prices
Hyatt Ziva Cancun
Nestled on the stunning white sands of the Punta Cancun strip, Hyatt Ziva Cancun is an all-inclusive beachfront getaway on the glistening shores of the Caribbean Sea.
This all-inclusive resort serves up a slice of family-friendly fun on the idyllic Yucatan Coast. The smile-filled Kidz Club is joy waiting to happen in supervised pool games, a mini waterpark, arts and crafts, and video games. Teens love @Moods Lounge and Club, the ultimate vacation party zone with VR simulators, karaoke, and mocktails.
While the kids make their fun, fill your days with blackjack, beachside yoga, and tour the resort's 17 on-site bars, lounges, and restaurants. An ice-cold beer at Tres CerveZa's, the hotel's luxurious microbrewery, is an absolute must. Adventure to the turquoise waters of Playas Tortugas and the rolling greens of Cancun Golf Club, just minutes away. Or head to the famously bustling La Isla Mall for luxury shopping and a ride on the Ferris wheel.
Book a stay in one of the Hyatt Ziva Cancun's ocean-view rooms, each decorated with a nod to the region's Aztec past. Make your reservations with Expedia’s fantastic deals today and take advantage of exceptional year-round rates.
About this area
Cancun
Located on the beach, Hyatt Ziva Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Costa Occidental de Isla Mujeres National Park and Cancun Interactive Aquarium are local attractions and those in the mood for shopping can visit Forum By The Sea Mall and Plaza Caracol Mall. Traveling with kids? Consider Aquaworld, or check out an event or a game at Beto Avila Baseball Stadium.
What's nearby
- Gaviota Azul Beach - 1 min walk
- Forum Beach - 4 min walk
- Caracol Beach - 4 min walk
- Cancun Convention Center - 6 min walk
- Plaza Caracol Mall - 10 min walk
Getting around
- Cancun Intl. Airport (CUN) - 24 min drive
Restaurants
- Moongate — 1 min walk
- La Bastille — 1 min walk
- Mocambo — 6 min walk
- Chuchito Perez — 8 min walk
- Mextreme — 9 min walk
About this property
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
Entertainment
Onsite entertainment and activities
Onsite live performances
Awards and affiliations
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Awards and affiliations
Hyatt Ziva Cancun All Inclusive is listed in the 2021 Travel + Leisure 500.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
- Area shuttle (surcharge)
Food and drink
- All buffet and à la carte meals, snacks, and beverages included
- 8 restaurants and 1 coffee shop/café
- 8 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 24-hour fitness center
- 3 outdoor pools
- Basketball
- Children's pool
- Full-service spa
- Outdoor tennis court
- Playground
- Snorkeling
Family friendly
- 3 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Free children's club
- Free rollaway/extra beds
- Laundry facilities
- Playground
- Snack bar/deli
Conveniences
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
- Spanish
Business services
- Business center
- Meeting room
Outdoors
- Beachfront location
- Garden
- Rooftop terrace
Spa
- 19 treatment rooms
- Body treatments
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Free rollaway beds
- Premium bedding
Bathroom
- Bathrobes
- Eco-friendly toiletries
- Hair dryer
- Rainfall showerhead
- Shower
Entertainment
- Cable channels
- LED TV
Food and drink
- Espresso maker
- Free bottled water
- Free minibar
More
- Iron/ironing board
- Phone
- Safe
- Turndown service
Similar properties
See similar properties
Cancun
Zona Hotelera
4 star
Guest rating 4.5+
Pool
All-Inclusive Resort
Parking included
Business friendly
Policies
Check-in
Check-in from 3 PM - 3 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Free rollaway/extra beds
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Tourism fee: MXN 26.89 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property is also known as
Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.7/5
Cleanliness
4.7/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Hala J
Traveled with family
Sep 15, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2021
5/5 Excellent
Hannah
Traveled with family
Sep 15, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021
5/5 Excellent
Salud Cortez
Traveled with partner, Traveled with family
Sep 14, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021
3/5 Okay
Sandra Mae
Traveled with family
Sep 13, 2021
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021