Hyatt Ziva Cancun All Inclusive

Photo gallery for Hyatt Ziva Cancun All Inclusive

Primary image
On the beach, snorkeling
On the beach, snorkeling
On the beach, snorkeling
3 outdoor pools

Overview of Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun All Inclusive

4.5 star property

4.6/5 Wonderful

Top rated for cleanliness (4.8/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

Explore the area

  • Popular LocationForum Beach4 min walk
  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationPlaza Caracol Mall9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Hyatt Ziva Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Costa Occidental de Isla Mujeres National Park and Aquaworld are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Forum By The Sea Mall. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium.

What's nearby

  • Gaviota Azul Beach - 1 min walk
  • Forum Beach - 4 min walk
  • Caracol Beach - 5 min walk
  • Cancun Convention Center - 7 min walk
  • Plaza Caracol Mall - 9 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Isla Contoy - 4 min walk
  • Ty-coz Express - 9 min walk
  • Marinero's - 10 min walk
  • The Surfin Burrito - 13 min walk
  • El Caribeño - 19 min walk

About this property

Hyatt Ziva Cancun All Inclusive

4.5-star luxury property in the heart of Zona Hotelera
Consider a stay at Hyatt Ziva Cancun All Inclusive and take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location and snorkeling. Indulge in a manicure/pedicure, a facial, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Asian cuisine and more. Enjoy the 24-hour gym, as well as activities like basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
  • 3 outdoor pools and a children's pool
  • Free self parking and valet parking
  • An outdoor tennis court, an area shuttle, and tour/ticket assistance
  • Luggage storage, a 24-hour front desk, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 547 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with cable channels
  • Free extra beds, daily housekeeping, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Hyatt Ziva Cancun All Inclusive is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 8 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Moongate
  • La Bastille
  • El Mercado
  • Tradewinds
  • Lorenzo's

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • 19 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Travelers also viewed these properties

See similar properties

Policies

Check-in

89% of travelers were happy with check-in
Check-in from 3 PM - 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Sep 27, 2022 start from $595.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Ziva Cancun All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Cancun All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in is from 3 PM - 3 PM.

What time is check-out at Hyatt Ziva Cancun All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hyatt Ziva Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is 0.1 mi (0.1 km) from Costa Occidental de Isla Mujeres National Park and 2.3 mi (3.7 km) from La Isla Shopping Mall. Gaviota Azul Beach and Forum Beach are also within 5 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1257 out of 1607 reviews
5 - Excellent 78%
Rating 4 - Good. 210 out of 1607 reviews
4 - Good 13%
Rating 3 - Okay. 58 out of 1607 reviews
3 - Okay 4%
Rating 2 - Poor. 32 out of 1607 reviews
2 - Poor 2%
Rating 1 - Terrible. 50 out of 1607 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Kayla
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 7 nights in Sep 2022

5/5 Excellent

ken
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and hotel is very nice.
Stayed 4 nights in Sep 2022

5/5 Excellent

Stacey Ann
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected amenities, staff was amazing, lots of activities and entertainment, he beach was beautiful
Stayed 5 nights in Sep 2022

5/5 Excellent

Yi, Newport News
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Being at the tip of the hotel zone, the property has two beautiful beaches. Both are clean and calm, and perfect for family swimming. The hotel itself is new and clean. Its amenities are also sufficient. There are enough variety of high quality food, from churro in the morning, to buffet, to fine dinning, to desert and ice cream. The greatest part of the hotel is its crew. The service is very prompt. The entertainment crew does a great job keeping guests busy throughout the day and organizes good shows for every night. The crew and activities in the Kidz club are also excellent, although it is only open from 9 to 5. In short, my whole family, 2 adults plus one 3 years old and one 6 years old, enjoyed our five-night stay very much and would love to come back! Shout out to Raul, Gerson, Sofia, Everlynn!
Stayed 5 nights in Sep 2022

5/5 Excellent

Sabrina
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We went there in September and booked the adults only Turquoize, the experience is great! Not crowded as busy season, do not need to wait for the restaurants, we tried the La Bastille, it’s not as good as expected, but it’s ok. The Ocean view is amazing and the room service is excellent! Highly recommend, will definitely go back!
Stayed 3 nights in Sep 2022

5/5 Excellent

Renee, Allen
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this Resort everything was fantastic the only complaint that we have is when it said it was seafood night at the Buffet, there was hardly any seafood there were some fish some octopus and some calamari everything else was other kinds of food they didn’t have any shrimp anything at all if you’re going to advertise a seafood night be sure to have plenty of different kinds of seafood please!
Stayed 5 nights in Sep 2022

5/5 Excellent

Roger
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we didn't like. We enjoyed the food, the beautiful pools, the food, the beach, the food, our spacious room, and the food. Did I mention the food?
Stayed 6 nights in Sep 2022

5/5 Excellent

Leonardo
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing
Stayed 5 nights in Sep 2022

5/5 Excellent

Victor
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2022

5/5 Excellent

Danita
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was amazing! So relaxing. The staff was too notch. Everyone so friendly and hospitable. I strongly recommend this resort if you are looking to rest and relax.
Stayed 4 nights in Sep 2022

General hotel information

Hotel locationCancun
Star rating4.5 star property
Nearest airportCancun, Quintana Roo (CUN-Cancun Intl.)
Nearby landmarksCancun Convention Center, Chac Mool Beach, Norte Beach