Ocean Dream Cancun by GuruHotel

Photo gallery for Ocean Dream Cancun by GuruHotel

Primary image
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Ocean Dream Cancun by GuruHotel

Ocean Dream Cancun by GuruHotel

3.0 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Boulevard Kukulcán km 9, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach1 min walk
  • Popular LocationForum Beach1 min walk
  • Popular LocationCancun Convention Center7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Choose dates to view prices

About this area

Cancun

Ocean Dream Cancun by GuruHotel is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Ventura Park Cancun. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Fernando Toro Valenzuela Stadium. Kayaking, snorkeling, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Chac Mool Beach - 1 min walk
  • Forum Beach - 1 min walk
  • Cancun Convention Center - 7 min walk
  • Gaviota Azul Beach - 8 min walk
  • Plaza Caracol Mall - 10 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

About this property

Ocean Dream Cancun by GuruHotel

Ocean-view resort with a swim-up bar, near Cancun Convention Center
At Ocean Dream Cancun by GuruHotel, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the resort's 2 poolside bars.
Ocean Dream Cancun by GuruHotel offers 67 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 2 poolside bars, 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Free bicycle rentals
  • Spa services
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Reflexology

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1268 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun
Ocean Dream Cancun by GuruHotel Resort
Ocean Dream Cancun by GuruHotel Cancun
Ocean Dream Cancun by GuruHotel Resort Cancun

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 321 out of 983 reviews
5 - Excellent 33%
Rating 4 - Good. 303 out of 983 reviews
4 - Good 31%
Rating 3 - Okay. 157 out of 983 reviews
3 - Okay 16%
Rating 2 - Poor. 97 out of 983 reviews
2 - Poor 10%
Rating 1 - Terrible. 105 out of 983 reviews
1 - Terrible 11%

3.9/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

3.7/5

Eco-friendliness

2/5 Poor

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
This hotel at first was amazing the first night. After the first night, it was the worst experience. The shower head was leaking onto the ceiling. We had to ask for towels for the first two days before we could get new ones after we already have them the old ones. The last day we were getting ready to leave and they made us pay $65 for “stains” on the sheets and bath towels. They never changed the sheets for the whole 7 days we were there so we asked them how do they expect people to not get anything on sheets for a week trip and the towels when you need to use that to wash. It was an experience I would not want to experience again. My wife and I were on our honeymoon and we chose Cancun but we will never be back there ever again.
Stayed 7 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was waterfront. Rooms are hot and ac seems weak. Room service was not available no matter what time you called.
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location and staff were awesome, our AC was out and they couldn’t find the parts to fix it and the hotel was full so we had to rough it out in the hot humid climate. Other then that it was an excellent experience.
Stayed 6 nights in Jun 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
*Warning nothing what the pictures look like!
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room only thing ac wasn't blowing cold but no big deal.
Stayed 1 night in Jun 2022