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On the beach, white sand, beach towels, beach volleyball
On the beach, white sand, beach towels, beach volleyball
On the beach, white sand, beach towels, beach volleyball
4 outdoor pools, cabanas (surcharge), pool umbrellas

Guest reviews

4.1/5 Very Good
2,165 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationAquaworld4 min walk
Popular LocationMaya Cancun Museum17 min walk
Popular LocationDelfines Beach7 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Choose dates to view prices

  • Junior Suite, Lagoon View

    3.9/5 guest room rating

    Room amenities

    • 474 sq ft
    • Lagoon view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite, Lagoon View
  • Junior Suite, Ocean View

    3.8/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite, Ocean View
  • Royal Service Paradisus Junior Suite Lagoon view

    4.2/5 guest room rating

    Room amenities

    • 474 sq ft
    • Lagoon view
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsRoyal Service Paradisus Junior Suite Lagoon view
  • Royal Service Paradisus Junior Suite Ocean View

    4.2/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsRoyal Service Paradisus Junior Suite Ocean View
  • Royal Service One Bedroom Suite Ocean view

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsRoyal Service One Bedroom Suite Ocean view
  • Royal Service Luxury Junior Suite Lagoon

    Room amenities

    • 474 sq ft
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsRoyal Service Luxury Junior Suite Lagoon
  • Royal Service Luxury Junior Suite Ocean View

    4.5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRoyal Service Luxury Junior Suite Ocean View
  • Royal Service One Bedroom Suite Lagoon View

    Room amenities

    • 646 sq ft
    • Lagoon view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoyal Service One Bedroom Suite Lagoon View
  • Family Concierge Suite Vista Lago

    4.6/5 guest room rating

    Room amenities

    • 646 sq ft
    • Lagoon view
    • Sleeps 4
    • 1 King Bed
    More detailsFamily Concierge Suite Vista Lago
  • Family Concierge Suite Ocean View

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsFamily Concierge Suite Ocean View
  • Family Concierge Junior Suite Vista Lago

    4.4/5 guest room rating

    Room amenities

    • 474 sq ft
    • Lagoon view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsFamily Concierge Junior Suite Vista Lago
  • Family Concierge Junior Suite Vista Oceano

    3.8/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsFamily Concierge Junior Suite Vista Oceano
  • Junior Suite, Ocean View (Luxury)

    3.7/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite, Ocean View (Luxury)
  • Junior Suite (Premium Paradisus)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsJunior Suite (Premium Paradisus)
  • Premium Suite, 1 Bedroom (Master 1 Bedroom)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsPremium Suite, 1 Bedroom (Master 1 Bedroom)
  • Premium Suite (2 Rooms)

    Room amenities

    • Sleeps 4
    • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed
    More detailsPremium Suite (2 Rooms)
  • Premium Suite, 1 Bedroom

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsPremium Suite, 1 Bedroom

About this area

Cancun

Located on the beach, Paradisus by Melia Cancun - All Inclusive is in Cancun's Zona Hotelera neighborhood. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Traveling with kids? Consider Dolphin Discovery, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with ecotours.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Aquaworld - 4 min walk
  • Maya Cancun Museum - 17 min walk
  • Cancun Interactive Aquarium - 6 min drive
  • El Rey Ruins - 7 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Malva Food Bazar — 1 min walk
  • Enso — 1 min walk
Questions about this property?Find answers

About this property

Paradisus by Melia Cancun - All Inclusive

Upscale property on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Paradisus by Melia Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. All 657 rooms provide free WiFi, sitting areas, and 24-hour room service. LCD TVs, premium bedding, and free bottled water are among the other amenities available to guests.
Paradisus by Melia Cancun - All Inclusive offers 657 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Kids' club

Supervised activities for children between 4 and 17 years old

Entertainment

Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 9 restaurants and 1 coffee shop/café
  • 7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 9 holes of golf
  • 4 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Pilates classes
  • Playground
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

This property is closed from 22 April 2020 to 30 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.07 per night
  • Resort fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv
Paradisus by Meliá Cancun All Inclusive
Paradisus by Melia Cancun - All Inclusive Cancun
Paradisus by Melia Cancun - All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Paradisus by Melia Cancun - All Inclusive and receive a full refund?
Yes, Paradisus by Melia Cancun - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Paradisus by Melia Cancun - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Paradisus by Melia Cancun - All Inclusive?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Paradisus by Melia Cancun - All Inclusive?
Check-out is at 12:30 PM. Late check-out is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.
Where is this property located?
Nestled on the beach, this Zona Hotelera property is within a 5-minute walk of Ballenas Beach and Aquaworld. Delfines Beach and Maya Cancun Museum are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Paradisus by Melia Cancun - All Inclusive

4.1
Very Good
5 - Excellent
1,081
4 - Good
549
3 - Okay
268
2 - Mediocre
151
1 - Poor
116
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

1/5

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Its a great hotel to stay. To bad our room was next to the big AC units from the restaurant. Other than that its a great place to stay

    Stayed 3 nights in Feb 2020

    1/5

      This traveler didn’t leave comments with their review
      Stayed 3 nights in Apr 2020

      1/5

        This traveler didn’t leave comments with their review
        Stayed 6 nights in Mar 2020

        3/5

        • Liked: Cleanliness
        • Disliked: Amenities

        Stayed 7 nights in Feb 2020