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COMO Uma Canggu - CHSE Certified

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Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Daily full breakfast (IDR 363000 per person)

Overview of COMO Uma Canggu - CHSE Certified

VIP Access

COMO Uma Canggu - CHSE Certified

5.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Jalan Pantai Batu Mejan, Echo Beach, Canggu, Badung, 80361

Explore the area

  • Popular LocationEcho Beach1 min walk
  • Popular LocationCanggu Beach13 min walk
  • Popular LocationBatu Bolong Beach13 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)49 min drive

Room options

About this area

Canggu

COMO Uma Canggu - CHSE Certified is located in Batu Bolong, a neighborhood in Canggu, and is in a rural area and near the beach. Tanah Lot is a notable landmark, and the area's natural beauty can be seen at Echo Beach and Batu Bolong Beach. Berawa Beach and Seminyak Beach are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Canggu travel guideOpens in a new window
Map

What's nearby

  • Echo Beach - 1 min walk
  • Canggu Beach - 13 min walk
  • Batu Bolong Beach - 13 min walk
  • Pererenan Beach - 8 min drive
  • Seseh Beach - 10 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 49 min drive

Restaurants

  • La Brisa - 2 min walk
  • The Shady Shack - 10 min walk
  • Mason - 11 min walk
  • Warung Varuna - 13 min walk
  • COMO Beach Club - 3 min walk

About this property

COMO Uma Canggu - CHSE Certified

5-star luxury hotel located in Batu Bolong
Located close to Echo Beach and Batu Bolong Beach, COMO Uma Canggu - CHSE Certified provides a roundtrip airport shuttle, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a black sand beach, beachfront dining, and surfing. Indulge in a detox wrap, a body wrap, and a deep-tissue massage at the onsite spa. The onsite international cuisine restaurant, COMO Beach Club, features ocean views and a poolside location. Pilates classes and yoga classes are offered at the health club; COMO Uma Canggu - CHSE Certified also has a coffee shop/cafe, a garden, and a playground. Free WiFi in public areas is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Full breakfast (surcharge), a free beach club on site, and express check-out
  • A porter/bellhop, wedding services, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 119 rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Rainfall showers, designer toiletries, and hair dryers
  • 48-inch LED TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–10:00 AM for a fee: IDR 363,000 for adults and IDR 181,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • COMO Beach Club
  • glow juice bar

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Library
  • Pilates classes
  • Playground
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Dining table
  • Free crib
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Slippers
  • Towels

Entertainment

  • 48-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Guests booked in a Indonesia Residents Offer room type must present an Indonesia ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1211210.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 363000 for adults and IDR 181500 for children
  • Airport shuttle fee: IDR 601370 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1211210.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

COMO Uma Canggu Hotel
COMO Uma Canggu Bali
COMO Uma Canggu
Como Uma Canggu Chse Certified
COMO Uma Canggu - CHSE Certified Hotel
COMO Uma Canggu - CHSE Certified Canggu
COMO Uma Canggu - CHSE Certified Hotel Canggu

Frequently asked questions

Does COMO Uma Canggu - CHSE Certified have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at COMO Uma Canggu - CHSE Certified?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at COMO Uma Canggu - CHSE Certified on Jun 7, 2023 start from $238.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is COMO Uma Canggu - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at COMO Uma Canggu - CHSE Certified?

Self parking and valet parking are free at this property.

What time is check-in at COMO Uma Canggu - CHSE Certified?

Check-in is from 2:00 PM - midnight.

What time is check-out at COMO Uma Canggu - CHSE Certified?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does COMO Uma Canggu - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 601370 per vehicle applies.

Where is COMO Uma Canggu - CHSE Certified located?

Located in Batu Bolong, this luxury hotel is within a 15-minute walk of Echo Beach and Batu Bolong Beach. Pererenan Beach and Berawa Beach are also within 3 mi (5 km).

COMO Uma Canggu - CHSE Certified Reviews

COMO Uma Canggu - CHSE Certified Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 149 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 30 out of 149 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 4 out of 149 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 6 out of 149 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 3 out of 149 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Lois

10/10 Excellent

Junkai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish hotel

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort. Amazing facilities, amazing staff. Will be back for sure!
Stayed 8 nights in Oct 2022

4/10 Poor

Jonathan

Traveled with family
Liked: Amenities
Como UMA definitely didn't feel like a 5 star hotel. The cleanliness and service (or lack thereof) left us feeling like we wished we'd booked elsewhere, with the service from one front desk member in particular rude and unhelpful. To start, we arrived at 2.45pm for a 2pm checkin. The room wasn't ready and we had to wait in the lobby until it was ready at 3pm. While being taken to the room, the front desk person who showed us to our room spent the entire time telling us about how we'd been upgraded, while neglecting to mention where the pool, breakfast, beach club, gym, etc., were. Upon walking into the room, we could see the upgraded room overlooked a construction site and rubbish-strewn river next door. The room wasn't soundproof from outdoors, which was annoying given there is a beach club on the property. The room hadn't been cleaned properly, with used tea bags in the kitchen, and marks on the tiled floor suggesting it hadn't been mopped. The shower smelt awful, and one of the taps was leaking. At some point during our stay, a rodent nibbed through the packaging of the mini bar snacks on the kitchen bench. We tried to book into the complimentary yoga class, however there is only one per day with a maximum of 8 people. Not sure how they thought that was going to work for a hotel. Service at breakfast was ok. The only highlight was the spa therapist (Ayu) who was amazing. We clearly would not stay here again.
Stayed 2 nights in Sep 2022

6/10 Okay

Min Hoi

Traveled with family and small children
Stayed in penthouse but felt it’s not worth the price due to the functionality of the room. One of the room doors can see-through. As well as toilets. Towels and bath robe are stained too. Doesn’t feel well maintained.
Stayed 3 nights in Oct 2022

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing hotel! Great location, beautiful rooms, friendly staff! We were in Bali for our honeymoon and they really made us feel special. Couldn’t say enough great things, highly recommend to anyone and we can’t wait to come back!
Stayed 2 nights in Sep 2022

10/10 Excellent

PEter

Stayed 2 nights in Aug 2022

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Healthy food and never wanted to leave
Stayed 3 nights in Aug 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very bad service with attitude.
Stayed 2 nights in Aug 2022

10/10 Excellent

Isabella

Stayed 2 nights in Jul 2022