ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Photo gallery for ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview of ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Arossim Beach, Cansaulim, Goa, 403712

Explore the area

  • Popular LocationArossim Beach12 min walk
  • Popular LocationUttorda Beach4 min drive
  • Popular LocationCansaulim Beach6 min drive
  • AirportGoa (GOI-Dabolim)30 min drive

Choose dates to view prices

About this area

Cansaulim

Located in Cansaulim, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa is in the entertainment district and on the beach. The area's natural beauty can be seen at Arossim Beach and Uttorda Beach. Traveling with kids? Consider Maria Hall, or check out an event or a game at Pandit Jawaharlal Nehru Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Arossim Beach - 12 min walk
  • Uttorda Beach - 4 min drive
  • Mother of God Church - 5 min drive
  • Majorda Beach - 5 min drive
  • Cansaulim Beach - 6 min drive

Getting around

  • Cansaulim Station - 4 min drive
  • Dabolim Airport (GOI) - 30 min drive

Restaurants

  • Kebabs and Kurries — 1 min walk
  • Ottimo Cucina Italiana — 1 min walk
  • Aaron's Beach Hut — 11 min walk
  • Venus Beach Shack — 11 min walk
  • Spice exotica — 3 min drive

About this property

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5-star beach resort with a full-service spa
Catch some rays at the beach or spend the day relaxing at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 252 soundproofed rooms feature Tempur-Pedic beds and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include furnished balconies or patios, sitting areas, and minibars.
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa offers 252 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya Kalp - The Royal Spa has 16 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • 5 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Beach yoga
  • Children's pool
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Lockers available
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hindi
  • Russian

Business services

  • Business center
  • Computer station
  • Conference space (13368 square feet)
  • Meeting rooms - 9

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.
To register at this property, Indian citizens must provide a valid photo identity card issued by the Government of India such as a driver's license, passport, or Aadhar card; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The property will be renovating from March 22 2021 to November 30 2021 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Outdoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for INR 2850.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

ITC Grand Goa Luxury Collection Resort Goa Cansaulim
ITC Grand Goa Luxury Collection Resort Goa
ITC Grand Goa Luxury Collection Goa Cansaulim
ITC Grand Goa Luxury Collection Goa
ITC Grand Goa a Luxury Collection Resort Spa Goa
ITC Goa Collection Goa Cansau
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Resort
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Cansaulim

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 59 out of 94 reviews
5 - Excellent 63%
Rating 4 - Good. 16 out of 94 reviews
4 - Good 17%
Rating 3 - Okay. 9 out of 94 reviews
3 - Okay 10%
Rating 2 - Poor. 3 out of 94 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 94 reviews
1 - Terrible 7%

4.5/5

Cleanliness

4.3/5

Staff & service

4.6/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and husband were there a few days ago for our honeymoon. We were welcomed with two guys singing. Along with that sweet Olga greeting us. She is literally the nicest and I loved that she checked in with us throughout our stay. (Other staff called us also everyday to make sure we had everything we needed.) Our housekeeping guy Kundan was super amazing. He made sure we had everything we needed in our room in a timely manner. He also did such a good job cleaning our room everyday and making beautiful sculptures with towels. We loved the kitchen staff. We would like to give a huge shout out to Anand, Yaspal, Harish, Mahbe, Neiwan, Dhurubajyoti, and Nishant. All of these individuals made our breakfast, lunch and dinner super easy and nice. They made sure that we were welcomed and got what we needed. Thank you all for checking in with us and going out of your way to serve us. Honestly everyone was super friendly at the hotel and everyone always greeted us and asked us to let them know if needed anything. I'm sorry if we didn't mention some of the individuals that made our stay amazing. Thank you all! ☺
Stayed 6 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Superb experience. The lawns are amazing, so is the F&B and housekeeping. Can’t complain. Everything was immaculate! We had a wonderful stay and would certainly want to go back again.
Stayed 5 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff..Duty Manager and reception..They cooprate very much..No 1 staff.. really appreciate this hotel.. thanks
Stayed 4 nights in Mar 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the property is breathtaking. The beach is prestigious and we loved ever. The food was amazing
Stayed 3 nights in Mar 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff, and amenities. Buffet food options could be better given the 5-star status.
Stayed 4 nights in Mar 2021