Ratings based on 961 Verified Reviews

3.5 out of 5
68% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Washington DC

could not cancel my room

Posted May 18, 2017
Had an emergency could not cancel my room and they charge me full price, NO REFUND POLICY. NO HOTEL SHOULDN'T have a no REFUND in case of emergency.
Comment from Hotel Management
May 22, 2017 by LQ Customer Care, Hotel Management
Dear Marilyn, Thank you for taking the time to express your concerns regarding the experience that you encountered with canceling your reservation. We are very sorry that you had such a negative experience. We will be forwarding your feedback to the hotel management team to be reviewed. Please do not hesitate to contact the hotel directly should you wish to discuss the issues further. Respectfully, LQ Customer Care
2 out of 5
by A verified traveler

wouldn't go here again

Posted Apr 25, 2017
smelled like smoke in a non smoking room..there were cigarette burns on the toilet and hair in the shower
Comment from Hotel Management
Apr 27, 2017 by Stacey Schuhardt, GM, Hotel Management
Hello, I am sorry for your recent experience at our hotel. This is certainly not our standards. We are a 100% smoke free hotel. We enforce this firmly and any guests who does violate this policy will be charged and evicted from the hotel. We do deep clean the rooms after a guest has violated this policy but there are times the smell can linger a little longer than we would hope. We continue to combat this problem and are truly sorry it affected your stay. If possible, we would have happily moved you to a more acceptable room for your comfort. Sincerely, Stacey Schuhardt
4 out of 5
Recommended
for Everyone
by A verified traveler from OH

Convenient for College visits

Posted Apr 20, 2017
Basic but comfortable & clean. Beds really nice, good shower. Good location for College visits in the area. Nice pricing.
Comment from Hotel Management
Apr 21, 2017 by Stacey, Hotel Management
Hello, I am so pleased to see you found our hotel to be comfortable and clean. Our guests' feedback is very important to us and we appreciate you sharing your experience on line. Thank you, Stacey Schuhardt, GM
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Apr 12, 2017
Common hotel but friendly staff Great value outside of the central city
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel, close to D. C.

Posted Apr 9, 2017
The hotel is next to the kingdom square (jehova witnesses meeting place)perfect for visitors visiting the kingdom square. it was quite and comfortable.
4 out of 5
by Marissa

This traveler left a rating score only Posted Mar 30, 2017 on Hotels
5 out of 5
by Doris

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Apr 3, 2017
Hello Doris, Thank you for your kind rating! We hope you will come back to stay with us on your next visit to the DC area! Thank you, Stacey Schuhardt, GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Very helpful hotel manager

Posted Mar 26, 2017
I realized a day after checkout that I'd forgot my laptop charger at my room. I went back a day later and was told the room has been cleaned and the cleaners have left for the day. I thought I had lost the charger but the hotel manager went out of her way to help recheck the room and called the cleaners and facility staff to to ask around for the charger which was brought to me at the front desk. Very happy about the service.
Comment from Hotel Management
Mar 30, 2017 by Stacey Schuhardt, Hotel Management
Hello Kay, Thank you for sharing your kind review on line. We try to help our guests recovery any items left behind. It is our goal and we appreciate you recognizing this. I will be sure to pass your comments on to our staff and the manager who assisted you. Thank you, Stacey Schuhardt, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Very nice close to shopping

Posted Mar 25, 2017
We really enjoyed our stay at LaQuinta would recommend to friends and family
Comment from Hotel Management
Mar 30, 2017 by Stacey Schuhardt, Hotel Management
Hello Phyllis, Thank you dearly for your kind review. We love to hear from our guests to learn where we can improve or keep moving in the right direction. Your comments are appreciated! Thank you, Stacey Schuhardt, General Manager
4 out of 5
by Melissa

Convenient hotel & friendly staff

Posted Mar 24, 2017 on Hotels
We only had a short time there, but it was really pleasant. The overnight manager, Ricky was very friendly & accommodating to me. The entire staff was nice & the continental breakfast was great. I would stay there again in a heartbeat.
Comment from Hotel Management
Mar 30, 2017
Hello Melissa, We are so appreciative of your kind review of your recent stay with us! Hearing from our guests helps us to make improvements as well as continue to do what is working well for our guests. Your comments will be shared with the staff and I will be sure to see that Ricky reads them as well! Thank you for recognizing one of our great employees! Sincerely, Stacey Schuhardt, GM
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