Find hotels in Captree Island, NY from $109

"This is a hard review to write. For the most part our stay was perfectly pleasant. The room was nice, the location central, the bed comfy. The problems for us were the front desk staff and the layout/accessibility of the place. The first night we checked in it was raining pretty hard. There is no awning over the front door, so we unpacked the car in the rain, not that big a deal, but pretty inconvenient and not what you want after a day on the road. The larger problem came after parking the car and realizing that there was no entry from the door leading in from the parking lot because it was after 6 and there was no.key entry. I had to walk all the way around the building and was soaked by the time I got in. The man, cannot call him gentle, at the desk had been unhelpful with check in. finally in, there are no batteries in our remote, I trudged back to the front desk (did I mention it is a looooong trudge to the rooms?) The guy took it replaced them and tossed it back all without a word. The worst, though, was the 3rd morning we had to call down because of a clogged toilet. The front desk woman, to her credit, came down herself, plunged and told me not to put toilet paper in the toilet that that was what the trash can was for and then proceeded to wash the plunger with water only in the ice bucket and return the ice bucket to the shelf. GAG ME! Nice rooms, good price, self (be vigilant) service."

"Clean room"

"Great stay excellent staff"

"Good cheap place"

"Breakfast was wonderful for my 2 yr old. We had a ball there. We’ll be back! "

"Place has fallen completely apart. Needs to be knocked down and rebuilt"

"If you want to step back into 1977 Long Island, this is your place. Really disappointing. First entire day we had no hot water in the shower. Finally we had to change rooms. What a hassle. Hotel didn’t even apologize…or offer to help us move our stuff. Fridge in the room didn’t work and there was no way to adjust the lukewarm temperature. Be careful of the hot tub…looked dirty…lots of little things floating around in it. You really get nothing except your room. The lady in the coffee shop is a gem though…seems like she was the only one who smiled in the whole building…such a character. Location was really good for if you are golfing at Bethpage. But next one I would get a house rental in one of the neighborhoods around the golf course."

"Parking was just the right distance, breakfast was amazing with a lot of variety. Loved it."

"I have stayed here a number of three times prior to operations at Northwell Hospital, it’s in a great location wonderful amenities, everyone is so kind. I love Ashley and Jaden at the front desk, Ken who not only does maintenance, but just has a smile on his face. Every time I show up is pure gold., it’s a wonderful hotel to stay at! It’s always clean, housekeeping is so polite and lovely, I’ve never been disappointed!"