photo by

Popular places to see in the area
Map Place Auguste Pierre Pont Carcassonne Aude 11000 France 1-866-599-6674

Get an overview of this hotelLuxury Carcassonne hotel in Carcassonne's Medieval City, walk to Medieval City

Popular property highlights

Free parking
Pets allowed
Free WiFi
Restaurant
Swimming pool

Location

Located in Carcassonne's Medieval City, this luxury hotel is steps from Basilica of St. Nazaire and St. Celse and Medieval City. Aude Gate and Historic Fortified City of Carcassonne are also within 5 minutes.

Hotel Features

This hotel features an attached winery, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 59 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel de la Cite Carcassonne - MGallery Collection

Place Auguste Pierre Pont Carcassonne Aude 11000

Hotel Amenities

Hotel Amenities

A winery is attached to this Carcassonne hotel. In addition to a full-service spa, Hotel de la Cite Carcassonne - MGallery Collection features an outdoor pool and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Hotel de la Cite Carcassonne - MGallery Collection has designated areas for smoking.

  • Bar/lounge 
  • Designated smoking areas (fines apply) 
  • Newspapers in lobby (surcharge) 
  • Elevator/lift 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Restaurant 
  • Tours/ticket assistance 
  • Meeting rooms 5 
  • Year Built 1909 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Valet parking (surcharge) 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Shopping on site 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 59 
  • Number of floors - 2 
  • Wedding services 
  • Winery attached 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Premium bedding 
  • Hair dryer 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Slippers 
  • Bathtub or shower 
  • Cable TV service 
  • Desk 
  • In-room safe 
  • Blackout drapes/curtains 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Individually furnished 
  • Individually decorated 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

La Barbacane - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Bar Blbliothèque - Onsite cocktail bar. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby 
  • Golfing nearby 
  • Boat tours nearby 
  • Snorkeling nearby 
  • Bicycle rentals on site 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Windsurfing nearby 
  • Scooter/moped rentals nearby 

Spa Services

5 MONDES has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 4 PM

Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Service animals exempt from fees/restrictions

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 1.5 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Valet parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 80.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cite MGallery Collection
  • de la Cite Carcassonne MGallery Collection
  • Hotel Cite
  • Hotel Cite MGallery Collection
  • Hotel de la Cite Carcassonne MGallery Collection
  • Hotel Cite Carcassonne MGallery Collection
  • Cite Carcassonne MGallery Collection
  • De La Cite Carcassonne

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.


Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review