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Overview of Oum Palace Hotel & Spa

Photo gallery

Featured Image
32-inch plasma TV with satellite channels
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Oum Palace Hotel & Spa

4 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationUnited Nations Square3 min walk
    Popular LocationCentral Market of Casablanca5 min walk
    Popular LocationPort of Casablanca17 min walk
    AirportCasablanca (CMN-Mohammed V)46 min drive

Choose dates to view prices

Executive Suite

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Superior Double Room

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

About this area

Casablanca

Located in Casablanca, Oum Palace Hotel & Spa is connected to a shopping center. Central Market of Casablanca and Morocco Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ain Diab Beach.
Popular Location

What's nearby

  • Complex Cultural Sidi Belyout - 1 min walk
  • United Nations Square - 3 min walk
  • Central Market of Casablanca - 5 min walk
  • Chleuh Mosque - 10 min walk
  • Port of Casablanca - 17 min walk

Getting around

  • Marche Central Station - 4 min walk
  • Casablanca Mers Sultan Station - 6 min drive
  • Mohammed V Airport (CMN) - 48 min drive

Restaurants

  • Le RIF — 1 min walk
  • Montreux — 1 min walk
  • Casa José — 3 min walk
  • Brasserie La Tour — 3 min walk
  • Petit Poucet — 3 min walk

About this property

Oum Palace Hotel & Spa

Art Deco hotel connected to a shopping center in Casablanca City Center, walk to Central Market of Casablanca
Along with 2 restaurants, this hotel has a full-service spa and 3 coffee shops/cafés. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. All 112 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are plasma TVs with satellite channels. Private bathrooms are not ensuite.
Oum Palace Hotel & Spa offers 112 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 11 per person
  • 2 restaurants and 3 coffee shops
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • BBQ grill(s)

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - November 2015
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathroom (detached)
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 1 2021 to March 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.83 per person, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 per person (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Oum Hotel
Oum Palace
Oum Palace Casablanca
Oum Palace Hotel
Oum Palace Hotel Casablanca
Oum Palace Hotel Spa
Oum Palace Hotel & Spa Hotel
Oum Palace Hotel & Spa Casablanca
Oum Palace Hotel & Spa Hotel Casablanca

Frequently asked questions

Can I cancel my reservation for free at Oum Palace Hotel & Spa and receive a full refund?
Yes, Oum Palace Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Oum Palace Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Oum Palace Hotel & Spa?
As of Apr 16, 2021, prices found for a 1-night stay for 2 adults at Oum Palace Hotel & Spa on May 1, 2021 start from $51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oum Palace Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Oum Palace Hotel & Spa?
Self parking and valet parking are free at this property.
What time is check-in at Oum Palace Hotel & Spa?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Oum Palace Hotel & Spa?
Check-out is at noon.
Does Oum Palace Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.
Where is Oum Palace Hotel & Spa located?
Located in Casablanca City Center, this spa hotel is within a 10-minute walk of Complex Cultural Sidi Belyout and Central Market of Casablanca. Port of Casablanca and Casablanca Twin Center are also within 2 mi (3 km). Marche Central Station is only a 4-minute walk and Mohamed Diouri Station is 10 minutes.

Overall score and ratings

3.4
Rating 5 - Excellent. 16 out of 81 reviews
5 - Excellent 20%
Rating 4 - Good. 25 out of 81 reviews
4 - Good 31%
Rating 3 - Okay. 25 out of 81 reviews
3 - Okay 31%
Rating 2 - Poor. 9 out of 81 reviews
2 - Poor 11%
Rating 1 - Terrible. 6 out of 81 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.5/5

Staff & service

4.2/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. I'm a solo female traveler and I felt safe both walking the area as well as in the hotel. The positives: The hotel is clean and the staff are very friendly and helpful. The location is an easy walk to and from the train station and is close to both the medina and the UN Plaza. There are plenty of places to eat around and the staff was good with recommending places to go as well. The room was nice and I could tell it had been through a recent refurbishment. To me the bed was comfortable, I enjoy and prefer firm beds. The cons: The noise would be my only issue. The halls echoed a lot and the outside noise was a bit much. I do wish my room was away from the elevators so that maybe it would have been somewhat quieter. Overall I probably would stay here again.
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly and professional. Good breakfast .
Stayed 2 nights in Jan 2020

4/5 Good

Stayed 1 night in Sep 2019

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff were good and we loved the driver. For food go to the marina mall
Stayed 2 nights in Sep 2019

3/5 Okay

Stayed 2 nights in Jul 2019

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