“Camera pulita, ma servizio check-in da migliorare
La struttura si presenta pulita e ben curata, ma l'esperienza all'arrivo non è stata delle migliori. Nonostante fossimo lì già dalle 14:50 e il check-in fosse previsto per le 15:00, la chiave ci è stata consegnata solo alle 15:40. Abbiamo dovuto attendere quasi un'ora sui divanetti con le valigie prima di poter entrare in camera. Un po' più di puntualità e attenzione alla gestione dei tempi farebbero la differenza.”
“Excellent private apartment for our family, in a separate row of other apartments. Only 1 minute walk from the main hotel building and Reception - but within the same complex.
Semi-private steps down to the underground (and very well lit & well ventilated Garage) - accessible directly for users of the apartments.
Lack of afternoon or evening restaurant facility wasn’t ideal, however there are restaurants a 2 minute walk from the hotel, on the other side of the road.
Car is required if you……
“Un posto incantevole, ospitali e veramente a 2 passi da tutto, ci hanno consigliato dove mangiare era un posto da 10. Piscina spettacolare e colazione super. Grazie.....torneremo!!”
“Staff was very nice handling our issues and the room and bathroom overall were clean and spacious. Issues were a broken shower head line (which was repaired for us when we returned) and unfortunately our key card to access the parking lot, hotel entrance, and our room was somehow de-activated after our first night, leading to us needing to call the emergency line. Ultimately, they had a system in place to get us back to our room, but it was concerning considering the key card is all guests have……
“Camera spaziosa e funzionale, struttura a 10 minuti da Gardaland…materasso del letto da migliorare e insonorizzazione camera.
Piscina utile per rilassarsi”
“Torniamo sempre qui perché è un angolo di pace immersa nella natura e nei campi da golf, tante piscine tra cui scegliere per godersi le giornate di sole”
“An amazing property. Everything was just perfect, rooms, amenities, pool, garden etc. Hosts were very welcoming and helpful, nothing was a bother. Breakfast was lovely and the whole setting looking over the countryside was beautiful. Would highly recommend a stay.”