"While the hotel’s location near the port is convenient, our experience was mixed. The front desk woman staff often came across as dismissive and didn’t seem to fully listen to guests during conversations. We observed this not only during our own interactions but also while sitting in the lobby and watching them engage with other customers.
The rooms also had some issues. The bathrooms showed signs of mold and could benefit from a thorough cleaning or mildew treatment. The air conditioning was not functional during our stay in April, as the hotel had the system set to heat only, and the thermostat was not adjustable—even the fan couldn’t be turned on. Additionally, the rooms are not soundproof, and noise from neighboring rooms, even something as minor as coughing, was clearly audible.
On a positive note, the breakfast buffet offers good value for the price. Overall, the hotel isn’t the worst option, but there is definitely room for improvement."