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Aloft Charlotte City Center

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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Aloft Charlotte City Center

Aloft Charlotte City Center

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
210 E Trade Street, Charlotte, NC, 28202

Explore the area

  • Popular LocationEpiCentre1 min walk
  • Popular LocationSpectrum Center5 min walk
  • Popular LocationBank of America Stadium15 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, Aloft Charlotte City Center is connected to a shopping center. Bechtler Museum of Modern Art and Mint Museum Uptown are cultural highlights, and travelers looking to shop may want to visit EpiCentre. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Truist Field. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • EpiCentre - 1 min walk
  • Bank of America Corporate Center - 1 min walk
  • Blumenthal Performing Arts Center - 3 min walk
  • Spectrum Center - 5 min walk
  • Bank of America Stadium - 15 min walk

Getting around

  • Charlotte Transportation Center Station - 1 min walk
  • Charlotte Station - 3 min drive
  • Charlotte-Douglas International Airport (CLT) - 11 min drive

Restaurants

  • Fitzgerald's Irish Pub — 2 min walk
  • Mert's Heart and Soul — 2 min walk
  • Bentley's on 27 — 2 min walk
  • 112 Tryon Plaza — 3 min walk
  • Chima Steakhouse — 3 min walk

About this property

Aloft Charlotte City Center

Pet-friendly hotel connected to a shopping center in Charlotte Center City, walk to EpiCentre
Along with a fitness center, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and a microwave in a common area. All 175 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find room service, hair dryers, and safes.
Aloft Charlotte City Center offers 175 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 25 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily: USD 4.00-15.00 per person
  • 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (2500 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets stay free
Up to 20 lbs
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 15.00 per person (approximately)
  • Valet parking fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre
Aloft Charlotte City Center Hotel
Aloft Charlotte City Center Charlotte
Aloft Charlotte Uptown at the EpiCentre
Aloft Charlotte City Center Hotel Charlotte

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 415 out of 960 reviews
5 - Excellent 43%
Rating 4 - Good. 263 out of 960 reviews
4 - Good 27%
Rating 3 - Okay. 160 out of 960 reviews
3 - Okay 17%
Rating 2 - Poor. 63 out of 960 reviews
2 - Poor 7%
Rating 1 - Terrible. 59 out of 960 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a little noisy at night ,but that is because you are right downtown. Great nights sleep, regardless.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
So when we arrived and checked in, we got to go our room and it was very warm. Well the AC was set on 66 and it was 74 in the room. Talked to the front desk, they sent someone up and had to replace a part on the air condition unit. This also took away from our time to get ready for our reservation at 8. After returning to the room later that evening, the air conditioner wasn’t working properly again. So me and my wife just dealt with it since we had to be up early. So over the staff was super nice, but as far as cleanliness and having to sleep in a warm room was very disappointing. Probably will choose another hotel for mine and my wife’s date night in the future. Would like someone to call me to discuss a credit for this room for the inconvenience of not being able to sleep well due to the room temperature.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Many restaurants in the area were closed, although we did find some good ones
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Just wasn’t for us with how it was located and my mom being disabled. Definitely come back to one of their properties when it’s just me. Everyone was friendly, the view from the room was amazing.
Stayed 2 nights in Jul 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness
Street noise was very loud all night long and we were on the 12th floor. Bathroom was dirty. Carpet in our room dirty. Room had a bad smell. Dog friendly hotel but no green spaces around hotel. Only stayed one night and we were happy to leave.
Stayed 1 night in Jul 2021