Hampton Inn & Suites Charlotte/Ballantyne

Photo gallery for Hampton Inn & Suites Charlotte/Ballantyne

Featured Image
Desk, laptop workspace, blackout drapes, iron/ironing board
LCD TV
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Hampton Inn & Suites Charlotte/Ballantyne

Hampton Inn & Suites Charlotte/Ballantyne

2.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
11935 North Community House Road, Charlotte, NC, 28277

Explore the area

  • Popular LocationReclining Bulls Statue4 min drive
  • Popular LocationCarolina Place7 min drive
  • Popular LocationCSA OrthoCarolina Sportsplex8 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)22 min drive

Choose dates to view prices

About this area

Charlotte

Hampton Inn & Suites Charlotte/Ballantyne is located in Ballantyne, a neighborhood in Charlotte, and is in the business district. Phillips Place and SouthPark Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Freedom Park and Lake Wylie. Don't miss out on a visit to Carowinds Theme Park. Enjoy the great outdoors with hiking/biking trails, rock climbing, and mountain climbing, or hop on a moped rental nearby and explore all the area has to offer.

What's nearby

  • Reclining Bulls Statue - 4 min drive
  • Promenade on Providence - 6 min drive
  • Carolina Place - 7 min drive
  • CSA OrthoCarolina Sportsplex - 8 min drive
  • Quail Hollow Club - 9 min drive

Getting around

  • Charlotte Station - 23 min drive
  • I-485 - South Blvd Station - 7 min drive
  • Charlotte-Douglas International Airport (CLT) - 22 min drive

Restaurants

  • Genghis Grill — 11 min walk
  • Miro Spanish Grille — 14 min walk
  • Midwood Smokehouse — 14 min walk
  • Hickory Tavern — 15 min walk
  • Persis Biryani Indian Grill — 3 min drive

About this property

Hampton Inn & Suites Charlotte/Ballantyne

Hotel in the heart of Ballantyne
At Hampton Inn & Suites Charlotte/Ballantyne, you can look forward to free breakfast, free WiFi, and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • A pool, a 24-hour front desk, and a terrace
  • Concierge services, luggage storage, and a front desk safe
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All guestrooms at Hampton Inn & Suites Charlotte/Ballantyne feature thoughtful touches such as wet bars and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily 6:00 AM–10:00 AM
  • 1 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (1215 square feet)
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Dogs and cats welcome
1 per room (up to 100 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Charlotte/Ballantyne Hotel Charlotte
Hampton Inn Charlotte/Ballantyne Hotel
Hampton Inn Charlotte/Ballantyne Charlotte
Hampton Inn Charlotte/Ballantyne
Hampton Inn Suites Charlotte ballantyne Nc
Hampton Suites Charlotte ball
Hampton Inn & Suites Charlotte/Ballantyne Hotel
Hampton Inn & Suites Charlotte/Ballantyne Charlotte
Hampton Inn & Suites Charlotte/Ballantyne Hotel Charlotte

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 232 out of 325 reviews
5 - Excellent 71%
Rating 4 - Good. 62 out of 325 reviews
4 - Good 19%
Rating 3 - Okay. 15 out of 325 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 325 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 325 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 1 night in Dec 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable. In a good location with lots of food and shopping. Convenient to I-485. Breakfast was about what you'd expect for free continental breakfast. However, I would give this place about a D at following Covid precautions. I only saw one staff member wearing a mask (and thankfully she was the breakfast attendant). The majority of the other guests were also not wearing masks. There was a large sign in the lobby outlining the Covid precautions we have come to expect at Hampton. If they aren't following the one about masks, you have to wonder what else they were ignoring. All of this as the Omicron variant is picking up speed across the country.
Stayed 1 night in Dec 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and quiet. Breakfast was good and fresh.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved contactless check-in and easy room access via Hilton’s app.
Stayed 2 nights in Dec 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible, checked in at 3, room not ready,told could be a couple of hours, returned at 1am to hotel, they overbooked by 20 rooms. No rooms available, didn’t help at all, had to drive all night….this is totally unacceptable, booked with Hampton inn because I never expected this from such a reputable hotel chain. Very dissatisfied and disappointed
Stayed 1 night in Dec 2021