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Holiday Inn Express Cleveland Northwest, an IHG Hotel

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Holiday Inn Express Cleveland Northwest, an IHG Hotel

Holiday Inn Express Cleveland Northwest, an IHG Hotel

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
4355 Holiday Inn Express Way, Cleveland, TN, 37312

Explore the area

  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)28 min drive
  • Popular LocationChattanooga Riverfront38 min drive
  • Popular LocationTennessee Aquarium38 min drive
  • Popular LocationRuby Falls40 min drive

Choose dates to view prices

About this area

Cleveland

Located in Cleveland, Holiday Inn Express Cleveland Northwest, an IHG Hotel is in the business district. Don't miss out on a visit to Tri-State Exhibition Center. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Bradley Square Mall - 3 min drive
  • Tinsley Park - 5 min drive
  • Chattanooga Riverfront - 38 min drive
  • Tennessee Aquarium - 38 min drive
  • Ruby Falls - 40 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 28 min drive

Restaurants

  • LongHorn Steakhouse — 2 min walk
  • Outback Steakhouse — 15 min walk
  • Panera Bread — 20 min walk
  • Cracker Barrel Old Country Store — 4 min drive
  • Aubrey's — 4 min drive

About this property

Holiday Inn Express Cleveland Northwest, an IHG Hotel

Hotel with free breakfast, near Bradley Square Mall
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. All 88 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.
Holiday Inn Express Cleveland Northwest, an IHG Hotel offers 88 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space (2000 square feet)
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from May to September
Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west
Holiday Inn Express Cleveland Northwest
Holiday Inn Express Cleveland Northwest, an IHG Hotel Hotel
Holiday Inn Express Cleveland Northwest, an IHG Hotel Cleveland

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 152 out of 231 reviews
5 - Excellent 66%
Rating 4 - Good. 56 out of 231 reviews
4 - Good 24%
Rating 3 - Okay. 13 out of 231 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 231 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 231 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Air conditioner in room very noisy
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet paper. Had to go pick it up ourselves. Room wasn’t cleaned well, still coffee in the coffee maker. No sheets for the pullout sofa.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean and well organized. Very convenient right off the freeway
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The rooms were great. I am very particular about cleanliness and our room was very clean which is a big positive for me. My family loved all the choices at breakfast. You are close to lots of good restaurants and stores!
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close to everything you need. Staff was super friendly too and everything was clean. Also had laundry facilities
Stayed 2 nights in Sep 2021