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customers got 100% off their flight in the last 30 days when booked with a hotel.
So much better than United.
The only complaint is that I had requested an aisle seat and got a window.
Didn’t like all the add-on costs. Everything cost something.
Plane needs electrical outlets to charge electronics at seat. Also put tv's on back of seats.
I had given up on flying after a bad experience with another airline, but American has given me a renewed hope on a pleasant flying experience.
Great flight have already recommended
I had a hard time using the kiosk and needed help going and coming
The seat backs are poorly designed-- I had to bunch up my coat to support my lower back.
Good flight arriving earlier than scheduled
Full flight .... flights should board back to front when flight is a full flight ... walking by bumping everyone just was annoying