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No Expedia cancellation fee to change or cancel almost any hotel reservation.
customers got 100% off their flight in the last 30 days when booked with a hotel.
There was an overall attitude if kindness, warmth, and respect among passengers and flight attendants. Really appreciated that!! My flight from Philly to BWI was actually canceled, but the woman at the gate took time to check flights 2 min before the door to plane closed and found that I would have been stranded if I had gotten on the flight and rebooked me in the spot, then changed my seats on both new flights so that I would be comfortable. She was an angel!! I would not be home with my family tonight without her extra effort despite the pressure in her to move quickly and just shove me on the plane.
I had trouble locating my driver ID and the person at check in offered to help me with getting through the line. I was very flustered but the staff was so kind to me. I really appreciated the help and concern.
Very friendly employees from start to finish.
Quick and professional
Yes safe take offs and landings.
DIDN'T LIKE WE HAD TO PAY FOR BAGGAGE
Would be nice if the Free Wi-fi covered more than text messages - for instance email and Instagram, FB posting.
Very pleasant trip for a not so pleasant reason. Thank you AA
Just good trip all around