This is a nice hotel but check-in can be awkward. Even so, I'd consider staying here again.
The location is great, the place is clean and quiet, the rooms are nice, the bed was firm, and nearly all of the staff members I dealt with were great.
Parking is distributed in multiple lots around the location, up to a block away, but it's free and I had no problems after I had checked in and knew what to look for. I felt safe walking back from where I parked.
I arrived late at night (about 12:45am) and had several problems with checkin:
- The entrance was difficult to find. Google Maps directed me to a door on a side street that was locked. A sign said to enter around the corner. After a few minutes I found another entrance (it seems to be their main one now) semi-hidden behind a restaurant's outdoor seating area.
- There was no one at the front desk. There was no bell or buzzer so I kept calling the hotel on my cell phone (I could hear the phone ringing) until someone showed up at 1am.
- I had to carry my luggage up a half flight of stairs because the elevators don't reach the floor where the reception desk is. I think they do reach the one where that side entrance is (the one with the locked door), and there's another that does reach the floor with the lobby, but it doesn't service the room that I was in.
As a first time visitor I can't quite give this place 4 stars, but it's very nice once you know how to handle its quirks.
