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Overview of Embassy Suites Chicago Downtown

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Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Flat-screen TV, pay movies
Fridge, microwave, coffee/tea maker

Embassy Suites Chicago Downtown

4 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationGrant Park15 min walk
    Popular LocationMillennium Park18 min walk
    Popular LocationNavy Pier6 min drive
    AirportChicago, IL (ORD-O'Hare Intl.)21 min drive

Choose dates to view prices

Standard Suite

4.6/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Standard Suite

4.3/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Basic Room, 1 King Bed

4.4/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Premium Suite, 2 Double Beds, Corner

3.6/5 guest room rating
  • Sleeps 6
  • 2 Double Beds

Two Room Suite, 2 Doubles, City View

4.2/5 guest room rating
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Suite, 1 Bedroom, Corner

5/5 guest room rating
  • Sleeps 6
  • 2 Double Beds

Two Room Suite, 1 King Bed

4.5/5 guest room rating
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Room Suite, 2 Doubles

4.3/5 guest room rating
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Two Room Suite, 1 King Bed, City View

4.5/5 guest room rating
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

About this area

Chicago

Located near the beach, Embassy Suites Chicago Downtown is in Chicago's River North neighborhood, an area with good shopping. House of Blues Chicago and Chicago Theatre are cultural highlights, and some of the area's popular attractions include Navy Pier and Lincoln Park Zoo. Field Museum of Natural History and John G. Shedd Aquarium are not to be missed. Kayaking, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Grand Station (Red Line) is just steps away and Chicago Station (Red Line) is 5 minutes by foot.
Popular Location

What's nearby

  • Northwestern Memorial Hospital - 9 min walk
  • Chicago Water Tower - 10 min walk
  • Grant Park - 15 min walk
  • Millennium Park - 18 min walk
  • Navy Pier - 6 min drive

Getting around

  • Grand Station (Red Line) - 1 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 21 min drive

Restaurants

  • Osteria Via Stato — 1 min walk
  • Bohemian House — 3 min walk
  • Mastro's Steakhouse — 3 min walk
  • Star of Siam — 4 min walk
  • India House — 4 min walk

About this property

Embassy Suites Chicago Downtown

4-star Chicago hotel in River North, walk to House of Blues Chicago
A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Full breakfast is free. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. All 368 rooms provide conveniences like sofa beds and sitting areas, plus pillowtop beds and flat-screen TVs with satellite channels. Other amenities available to guests include WiFi, wired Internet, and refrigerators.
Embassy Suites Chicago Downtown offers 368 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Flat-screen televisions come with premium satellite channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transportation

  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 4 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to December 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Hotel License

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Downtown Embassy Suites
Embassy Suites
Embassy Suites Chicago Downtown
Embassy Suites Hotel Chicago Downtown
Chicago Embassy Suites
Embassy Downtown Lakefront Suites
Embassy Suites Chicago
Embassy Suites Chicago Downtown Hotel
Embassy Suites Chicago Chicago
Embassy Suites Chicago Downtown Hotel
Embassy Suites Chicago Downtown Chicago
Embassy Suites Chicago Downtown Hotel Chicago

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 715 out of 1414 reviews
5 - Excellent 51%
Rating 4 - Good. 450 out of 1414 reviews
4 - Good 32%
Rating 3 - Okay. 145 out of 1414 reviews
3 - Okay 10%
Rating 2 - Poor. 59 out of 1414 reviews
2 - Poor 4%
Rating 1 - Terrible. 45 out of 1414 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They over charge me for something I didn’t buy, the Manager confuse me with Other black guests of their purchases. I try to explain to him I’m not with them but he didn’t believe me. He accuse me of being dishonest. I felt humiliated I felt horrible, he gave me no respect. I can’t believe he supposed to be the manager and he’s arguing with me. His name is Jose. All the amenities were closed like the pool, they charge for the Internet and parking this hotel is too expensive. I really did not enjoy my time here. To be honest this hotel gave me a bad experience of Chicago and I came out here for my birthday. I really wish I could get my money back. Because how the manager treating me it felt like discrimination and prejudice.
Stayed 3 nights in Apr 2021

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was great. But the reaction from the front desk on the use of cigarettes and marijuana next to us was lacking. Typically we don’t mind the smell or even second hand smoke but it was so bad that at night we had to sleep with our windows open and woke up with headaches. When we asked the front desk, they offered to move us but wouldn’t confront the guests.. in a non smoking hotel
Stayed 2 nights in Apr 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice however the elevator is confusing. Lol
Stayed 1 night in Apr 2021

1/5 Terrible

Stayed 1 night in Apr 2021