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3.3
Rating 5 - Excellent. 120 out of 559 reviews
5 - Excellent 21%
Rating 4 - Good. 160 out of 559 reviews
4 - Good 29%
Rating 3 - Okay. 110 out of 559 reviews
3 - Okay 20%
Rating 2 - Poor. 78 out of 559 reviews
2 - Poor 14%
Rating 1 - Terrible. 91 out of 559 reviews
1 - Terrible 16%

3.4/5

Cleanliness

3.6/5

Staff & service

3.3/5

Amenities

3.2/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
It’s really frustrating to book a room in a hotel, pay in advance, and they have BARELY FUNCTIONING WIFI in the 21st century. Their WiFi is so incredibly poor I had to go to Best Buy to purchase a device and time, to the tune of $110. The first room I checked into had a massive mold problem above the shower head. It was huge. I was moved to a different room. This one had very loose ceramic tile on the bath floor and orange goo all over the shower head which means they are not cleaning properly. This hotel HAS NO CLEANING STANDARDS. And the owners are so cheap they’re not providing WiFi. Why are they a franchisee? How are they allowed to run such a run-down, disgusting place? QUALITY IS NOT HERE. The only nice thing I can say is the woman manager was friendly and responsive. STAY AWAY!!!
Stayed 13 nights in May 2021

5/5 Excellent

Stayed 3 nights in May 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing unique or different. It smelled of marijuana the night staff was horrible, when I checked out the morning staff was very friendly
Stayed 1 night in May 2021

1/5 Terrible

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away from this place, it looks like keeping this place clean its not a priority to management. Also stay away from this neighborhood as well specially if you are traveling with your family.
Stayed 1 night in Jun 2021

1/5 Terrible

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I don't reccomend anyone to stay here. The rooms are disgusting, it doesn't even seem like you're in a hotel. The front desk staff were the worst people and had no customer service skills. I experienced a situation where a customer came back from trying his room key saying that it didn't work, and the lady started yelling at him saying "that's it, that's it. you're done. i'm not renting you a room" worst experience i've ever had.
Stayed 1 night in May 2021