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Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Down comforters, pillowtop beds, minibar, in-room safe
Down comforters, pillowtop beds, minibar, in-room safe
Down comforters, pillowtop beds, minibar, in-room safe

Guest reviews

4.2/5 Very Good
5,021 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationMichigan Avenue6 min walk
Popular LocationChicago Riverwalk7 min walk
Popular LocationChicago Theatre12 min walk
AirportChicago, IL (MDW-Midway Intl.)24 min drive

Choose dates to view prices

  • Room, 2 Double Beds, Non Smoking

    Room amenities

    • 332 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking

    Room amenities

    • 332 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, River View

    Room amenities

    • 332 sq ft
    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, River View
  • Room, 1 King Bed, Non Smoking, River View

    Room amenities

    • 332 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, River View
  • Club Room, 2 Double Beds, Business Lounge Access

    Room amenities

    • 332 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds, Business Lounge Access
  • Club Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 332 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Business Lounge Access
  • Family Room, 2 Double Beds

    Room amenities

    • 351 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsFamily Room, 2 Double Beds
  • Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 520 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Lake View

    Room amenities

    • 614 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Lake View

About this area

Chicago

Located in Chicago's Near North Side neighborhood, Sheraton Grand Chicago is in the city center and on the riverwalk. Navy Pier and John Hancock Center are notable landmarks, and some of the area's popular attractions include John G. Shedd Aquarium and Lincoln Park Zoo. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's location for the sightseeing.

Visit our Chicago travel guide
Map
Popular Location

What's nearby

  • Michigan Avenue - 6 min walk
  • Chicago Riverwalk - 7 min walk
  • House of Blues Chicago - 12 min walk
  • Chicago Theatre - 12 min walk
  • Navy Pier - 13 min walk

Getting around

  • Grand Station (Red Line) - 11 min walk
  • Millennium Station - 13 min walk
  • Midway Intl. Airport (MDW) - 24 min drive

Restaurants

  • Shulas Steak House — 1 min walk
  • LB Bistro and Patissere — 1 min walk
  • Illy - 1 min walk
  • Howells & Hood - 4 min walk
  • Niu Japanese Fusion - 4 min walk
Questions about this property?Find answers

About this property

Sheraton Grand Chicago

Riverwalk Chicago hotel in Near North Side, walk to Michigan Avenue
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a coffee shop/café, and a snack bar/deli are onsite. All 1218 rooms offer comforts like pillowtop beds and pillow menus, plus WiFi and flat-screen TVs with cable channels. Guests will also find Netflix, minibars, and room service.
Sheraton Grand Chicago offers 1218 accommodations with minibars and safes. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per day)
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 63 per day
Valet parking: USD 73 per day
Parking height restrictions apply

Food and drink

Continental breakfast available for a fee daily 6:30 AM–11:30 AM: USD 29 per person
3 restaurants and 1 coffee shop/café
2 bars/lounges
Room service available

Things to do

24-hour fitness center
Indoor pool

Family friendly

Dry cleaning service
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Snack bar/deli

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Italian
Portuguese
Spanish

Business services

43 meeting rooms
Business center
Computer station
Conference space (125000 square feet)

Outdoors

Pool sun loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Down comforter
Free cribs/infant beds
Heating (climate-controlled)
Linens
Pillow menu
Pillow-top mattress

Bathroom

Free toiletries
Hair dryer
Soap
Toilet paper
Towels

Entertainment

Cable channels
Flat-screen TV
Netflix
Pay movies
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Recycling
Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 3 April 2020 to 3 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free
Dogs only
1 per room (up to 75 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 63 per day (in/out privileges)
  • Valet parking fee: USD 73 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago Chicago
Sheraton Grand Chicago Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Sheraton Grand Chicago and receive a full refund?
Yes, Sheraton Grand Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Chicago cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Grand Chicago have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
Is Sheraton Grand Chicago pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 75 lbs per pet. Service animals are exempt from fees.
How much is parking at this property?
Self parking is available for USD 63 per day. Valet parking is available for USD 73 per day.
What time is check-in at this hotel?
Check-in is from 4:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton Grand Chicago?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is this property located?
Located in Near North Side, this hotel is within a 15-minute walk of Michigan Avenue and Navy Pier. Millennium Park and John Hancock Center are also within 1 mi (2 km). Grand Station (Red Line) is 11 minutes by foot and Randolph-Wabash Station is 13 minutes.

Guest reviews

Overall score and ratings for Sheraton Grand Chicago

4.2
Very Good
5 - Excellent
2,472
4 - Good
1,625
3 - Okay
539
2 - Mediocre
248
1 - Poor
137
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Just OK

It was apparent that due to the COVID 19 just hitting the US the hotel was pretty quiet. We have stayed here before and had a much nicer room. It seemed like they placed us in an older section of the hotel. That was after asking me if I booked this on a non Sheraton site. We usually stay at the IVY or the loft hotel which is close to the Sheraton. We may continue to stay elsewhere based on the quality of the room we were give and the fact that the hotel was pretty much empty.

Stayed 2 nights in Mar 2020

2/5

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Excellent hotel!

    My stay was excellent! Very clean and accommodating.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Best place in Chicago

    my stay was excellent and enjoy your beautiful view thanks

    Stayed 2 nights in Mar 2020