Choose dates to view prices

Sheraton Grand Chicago Riverwalk

Photo gallery for Sheraton Grand Chicago Riverwalk

Primary image
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Down comforters, pillowtop beds, minibar, in-room safe
Down comforters, pillowtop beds, minibar, in-room safe
Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, minibar, in-room safe

Overview of Sheraton Grand Chicago Riverwalk

Sheraton Grand Chicago Riverwalk

4.0 star property

4.2/5 Very Good

Top rated for cleanliness (4.4/5)

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
301 E North Water St, Chicago, IL, 60611

Explore the area

  • Popular LocationNavy Pier12 min walk
  • Popular LocationGrant Park12 min walk
  • Popular LocationMillennium Park15 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)41 min drive

Room options

About this area

Chicago

Sheraton Grand Chicago Riverwalk is located in Downtown Chicago, a neighborhood in Chicago, and is in a shopping district and on the riverwalk. John Hancock Center and Navy Pier are notable landmarks and Lincoln Park Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Michigan Avenue - 7 min walk
  • Chicago Riverwalk - 7 min walk
  • Navy Pier - 12 min walk
  • Grant Park - 12 min walk
  • Millennium Park - 15 min walk

Getting around

  • Grand Station (Red Line) - 11 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • Niu Japanese Fusion - 4 min walk
  • Volare - 5 min walk
  • Billy Goat Tavern - 6 min walk
  • Yolk - 6 min walk
  • Bandera Restaurant - 6 min walk

About this property

Sheraton Grand Chicago Riverwalk

4-star hotel near Millennium Park
Sheraton Grand Chicago Riverwalk is located close to Michigan Avenue and Chicago Riverwalk, and provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and al fresco dining. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Continental breakfast (surcharge), valet parking (surcharge), and 43 meeting rooms
  • Smoke-free premises, express check-out, and wedding services
  • An elevator, concierge services, and a computer station
  • Guest reviews speak well of the walkable location
Room features
All guestrooms at Sheraton Grand Chicago Riverwalk boast perks such as pillow menus and laptop-friendly workspaces, in addition to amenities like desk chairs and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, recycling, and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 63 per day; includes in/out privileges)
  • Valet parking on site (USD 73 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11:30 AM: USD 29 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Shulas Steak House
  • LB Bistro and Patissere
  • Link
  • Chicago Burger Company
  • ChiBar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (125000 square feet)
  • Meeting rooms - 43

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 75 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 20 per accommodation, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 63 per day (in/out privileges)
  • Valet parking fee: USD 73 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Oct 28, 2022 start from $237.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 0 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Grand Chicago Riverwalk?

Self parking is available for USD 63 per day. Valet parking is available for USD 73 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue and Navy Pier. Millennium Park and John Hancock Center are also within 1 mi (2 km). Grand Station (Red Line) is 11 minutes by foot and Randolph-Wabash Station is 13 minutes.

Can I cancel my reservation for free at Sheraton Grand Chicago Riverwalk and receive a full refund?

Yes, Sheraton Grand Chicago Riverwalk offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Chicago Riverwalk cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 550 out of 1018 reviews
5 - Excellent 54%
Rating 4 - Good. 257 out of 1018 reviews
4 - Good 25%
Rating 3 - Okay. 116 out of 1018 reviews
3 - Okay 11%
Rating 2 - Poor. 51 out of 1018 reviews
2 - Poor 5%
Rating 1 - Terrible. 44 out of 1018 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Cynthia
Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kelly provided outstanding hospitality when we did an early checked in. I normally don’t like staying at hotels, but the cleanliness and layout of my room gave us a cozy vibe. She also selected a room with a wonderful view over looking the river walk. The hotel breakfast buffet is worth the cost. The staff members were very attentive to our needs; the buffet was delicious and offered many tasty options. Also, if you want a burger, try the Chicago Burger eatery located inside of the hotel… one word…yummy! I would definitely recommend this hotel to anyone that want to be in the middle of everything and as well as in walking distance to The Magnificent Miles (great shopping), look no further; this is your hotel!
Stayed 2 nights in Sep 2022

4/5 Good

Mayra
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly. Checkin was quick.
Stayed 2 nights in Sep 2022

4/5 Good

Christopher
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for event we attended
Stayed 2 nights in Sep 2022

4/5 Good

Sameer
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$20 every nights was quite surprise when we were there
Stayed 4 nights in Sep 2022

5/5 Excellent

donna
Traveled with partner
Liked: Cleanliness, property conditions & facilities
The lady that checked us in was very nice and we appreciated that. The rest of the front desk and gift shop staff were flat and did not appear to enjoy their jobs.
Stayed 3 nights in Sep 2022

5/5 Excellent

Mildrey
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and confortable,wonderful location
Stayed 3 nights in Sep 2022

5/5 Excellent

Jaime
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of a mess but over all excellent choice.
Stayed 2 nights in Sep 2022

5/5 Excellent

Samer
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel convenience next to the river I suggest it to everybody come to Chicago
Stayed 1 night in Sep 2022

5/5 Excellent

Teresa, Peyton
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice
Stayed 2 nights in Aug 2022

5/5 Excellent

RONALD STEVEN, CLIFTON
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with many amenities. Staff were great. Close to all attractions snd restaurants Beautiful and clean
Stayed 2 nights in Aug 2022