SureStay Plus Hotel by Best Western Chicago Lombard

Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Primary image
Laptop workspace, blackout drapes, iron/ironing board
Laptop workspace, blackout drapes, iron/ironing board
Laptop workspace, blackout drapes, iron/ironing board
Laptop workspace, blackout drapes, iron/ironing board

Overview of SureStay Plus Hotel by Best Western Chicago Lombard

SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
222 E 22nd Street, Lombard, IL, 60148

Explore the area

  • Popular LocationYorktown Shopping Center16 min walk
  • Popular LocationLilacia Park6 min drive
  • Popular LocationTy Warner Park9 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

Choose dates to view prices

About this area

Lombard

In the business district, SureStay Plus Hotel by Best Western Chicago Lombard is in an area with good shopping. Morton Arboretum and Lilacia Park reflect the area's natural beauty and area attractions include Sea Lion Aquatic Park and DuPage Children's Museum. Edge Ice Arena and Triton College Botanical Garden are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Yorktown Shopping Center - 16 min walk
  • Lilacia Park - 6 min drive
  • Ty Warner Park - 9 min drive
  • Drury Lane Theater - 10 min drive
  • Oakbrook Center Mall - 11 min drive

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 24 min drive

Restaurants

  • Rock Bottom - 13 min walk
  • Brio - 14 min walk
  • Claim Jumper - 15 min walk
  • The Capital Grille - 16 min walk
  • Burrito Parrilla Mexicana - 17 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Suburban hotel with free breakfast and 24-hour fitness center
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a 24-hour front desk are onsite. All 127 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include free local calls, hair dryers, and ironing boards. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Lombard hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 672 out of 1213 reviews
5 - Excellent 55%
Rating 4 - Good. 359 out of 1213 reviews
4 - Good 30%
Rating 3 - Okay. 109 out of 1213 reviews
3 - Okay 9%
Rating 2 - Poor. 42 out of 1213 reviews
2 - Poor 3%
Rating 1 - Terrible. 31 out of 1213 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Traveled with partner
Disliked: Amenities, property conditions & facilities
Furniture in the room was very old and worn out Breakfast was not self service You have to ask what you need that’s not very convenient Will not recommend and ever stay in the hotel
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is welcoming.
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the mall. A little far from the train station, but we had a car so it was okay
Stayed 6 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service
Excellent location, updated lobby, and very friendly staff. The room was extremely clean but old. Furniture looked “second hand”. The shower head pointed outside of the tub and you couldn’t do anything about it so the bathroom floor flooded. For the money though, I would stay here again.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Patrick was excellent! He was very accommodating and friendly when my daughter and I finally arrived to the property at 3am. He knew that we had been delayed getting into Chicago and that the airport was a mess when we got in. He supplied us with bottles of water and fresh fruit. The room was clean and cozy. Breakfast had many items to choose from. Overall, excellent stay!
Stayed 1 night in Apr 2022