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Overview of SureStay Plus Hotel by Best Western Chicago Lombard

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Featured Image
In-room safe, laptop workspace, iron/ironing board
In-room safe, laptop workspace, iron/ironing board
In-room safe, laptop workspace, iron/ironing board
In-room safe, laptop workspace, iron/ironing board

SureStay Plus Hotel by Best Western Chicago Lombard

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationYorktown Shopping Center16 min walk
    Popular LocationLilacia Park8 min drive
    Popular LocationTy Warner Park12 min drive
    AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed, Accessible, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 1 Queen Bed, Accessible, Bathtub

    4.5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator

    4.5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Lombard

In the business district, SureStay Plus Hotel by Best Western Chicago Lombard is in an area with good shopping. Morton Arboretum and Lilacia Park reflect the area's natural beauty and area attractions include Brookfield Zoo and Sea Lion Aquatic Park. Cosley Zoo and DuPage Children's Museum are also worth visiting. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Yorktown Shopping Center - 16 min walk
  • Lilacia Park - 8 min drive
  • Drury Lane Theater - 10 min drive
  • Oakbrook Center Mall - 12 min drive
  • Ty Warner Park - 12 min drive

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 24 min drive

Restaurants

  • Holy Mackerel! — 11 min walk
  • Harry Caray's Italian Steakhouse - Lombard — 11 min walk
  • Brio — 14 min walk
  • Claim Jumper — 15 min walk
  • Buca di Beppo — 15 min walk
View in a map

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Suburban hotel with free breakfast and fitness center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a meeting room are onsite. All 127 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with digital channels. Free weekday newspapers, free local calls, and hair dryers are among the other amenities that guests will find.
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lombard hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space (355 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

Frequently asked questions

Can I cancel my reservation for free at SureStay Plus Hotel by Best Western Chicago Lombard and receive a full refund?
Yes, SureStay Plus Hotel by Best Western Chicago Lombard offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Plus Hotel by Best Western Chicago Lombard cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at SureStay Plus Hotel by Best Western Chicago Lombard?
As of Mar 2, 2021, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Chicago Lombard on Mar 9, 2021 start from $57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is SureStay Plus Hotel by Best Western Chicago Lombard pet-friendly?
No, only service animals are welcome at the property.
How much is parking at SureStay Plus Hotel by Best Western Chicago Lombard?
Self parking is free at this property.
What time is check-in at SureStay Plus Hotel by Best Western Chicago Lombard?
Check-in is from 3 PM - midnight.
What time is check-out at SureStay Plus Hotel by Best Western Chicago Lombard?
Check-out is at noon.
Where is SureStay Plus Hotel by Best Western Chicago Lombard located?
Situated in the business district, this hotel is 0.8 mi (1.4 km) from Yorktown Shopping Center and within 6 mi (10 km) of Morton Arboretum and Wheaton College. Oakbrook Center Mall and Lilacia Park are also within 6 mi (10 km).
4.3
Excellent
Rating 5 - Excellent. 771 out of 1432 reviews
5 - Excellent 54%
Rating 4 - Good. 480 out of 1432 reviews
4 - Good 34%
Rating 3 - Okay. 102 out of 1432 reviews
3 - Okay 7%
Rating 2 - Poor. 42 out of 1432 reviews
2 - Poor 3%
Rating 1 - Terrible. 37 out of 1432 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Feb 2021

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
It seemed clean. The breakfast was awful. Staff was wonderfully friendly and helpful. *They could at least put a sign out next to the coffee in the lobby letting you know that you had to ask the front desk for a cup to dispense it in. At breakfast cups were out. Apparently you get less Covid in the morning? Seriously, there's no good reason not to leave cups out. The heater/air in my room made so many weird cracking, whirring, and groaning noises that I hardly could sleep the first night. I also couldn't turn it off because even when it was off, it was leaking (pumping, even) frosty outdoor temperature air from a seam on the top of the unit. The TV remote was a fight and I wanted to go Office Space on it. The walls are pretty thin, I could hear what my neighbors were doing.
Stayed 2 nights in Jan 2021

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great overall will come back and stay again and refer friends
Stayed 2 nights in Jan 2021

5/5 Excellent

Stayed 2 nights in Jan 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2021

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