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Hotel Colonial Juarez

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Seasonal outdoor pool
Seasonal outdoor pool
Standard Double Room | Desk, iron/ironing board, free WiFi
Standard Double Room | Desk, iron/ironing board, free WiFi

Overview of Hotel Colonial Juarez

Hotel Colonial Juarez

2.5 star property

3.3/5 Okay

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Ave Abraham Lincoln 1355, fracc. Cordova Americas, Ciudad Juarez, CHIH, 32310

Explore the area

  • Popular LocationChamizal Federal Public Park3 min drive
  • Popular LocationChamizal Museum of Archaeology6 min drive
  • Popular LocationPaso del Norte Cultural Center6 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)17 min drive

Choose dates to view prices

About this area

Ciudad Juarez

Located in Ciudad Juarez, Hotel Colonial Juarez is in the business district. Paso del Norte Cultural Center and Museum of the Border Revolution are cultural highlights, and some of the area's attractions include El Paso Zoo and Railroad and Transportation Museum. Traveling with kids? Consider El Paso Municipal Rose Garden, or check out an event or a game at Sunland Park Racetrack and Casino. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.
Visit our Ciudad Juarez travel guideOpens in a new window
Map

What's nearby

  • Chamizal Federal Public Park - 3 min drive
  • Chamizal Museum of Archaeology - 6 min drive
  • Paso del Norte Cultural Center - 6 min drive
  • El Paso Zoo - 9 min drive
  • Monument Mexicanidad - 10 min drive

Getting around

  • El Paso Union Depot - 17 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 29 min drive

Restaurants

  • Porta Bella - 5 min walk
  • La Borrega - 6 min walk
  • La Choperia - 7 min walk
  • Viva Mexico - 9 min walk
  • Mimbre Restaurante - 12 min walk

About this property

Hotel Colonial Juarez

Family-friendly hotel with conference center and seasonal outdoor pool
A restaurant, a conference center, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a children's pool, and laundry facilities are onsite.
Hotel Colonial Juarez offers 107 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Cable television is provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs. This Ciudad Juarez hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site.

Children under 14 years old are not allowed in the swimming pool without adult supervision. Guests under 8 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (151 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)

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Family friendly
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Policies

Check-in

Check-in from 3 PM - 10 PM
Early check-in subject to availability
Early check-in fee: USD 500

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number HCF800313RF0

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 8 years old are not allowed in the swimming pool, and guests under 14 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Colonial Juarez
Hotel Colonial Juarez
Hotel Colonial Juarez Ciudad Juarez
Colonial Juarez Ciudad Juarez
Colonial Juarez Hotel
Hotel Colonial Juarez Hotel
Hotel Colonial Juarez Ciudad Juarez
Hotel Colonial Juarez Hotel Ciudad Juarez

Frequently asked questions

Overall score and ratings

3.3

Okay

Rating 5 - Excellent. 158 out of 616 reviews
5 - Excellent 26%
Rating 4 - Good. 162 out of 616 reviews
4 - Good 26%
Rating 3 - Okay. 122 out of 616 reviews
3 - Okay 20%
Rating 2 - Poor. 82 out of 616 reviews
2 - Poor 13%
Rating 1 - Terrible. 92 out of 616 reviews
1 - Terrible 15%

3.5/5

Cleanliness

3.5/5

Staff & service

3.1/5

Amenities

3.2/5

Property conditions & facilities

3.1/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quit . Was able to sleep.
Stayed 1 night in Aug 2022

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not friendly at all. The place is run down. It needs a face lift bad. The rooms are so out dated, it terrible. They don't allow you visitors. We wanted to visit with family around the pool area for the evening, and it wasn't allowed. Our room was never cleaned. Had to call and ask for toilet paper. There was no bath matt, they didn't supply shampoo and conditioner, the towels were so thin, it was just plain terrible. I will never stay here again and do not recommend it to anyone,
Stayed 2 nights in Jul 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Don jesus the security guy at night is the best he help us with our heavy suitcases and was extremly nice. Reception staff too. Had travel to diferent countries and stayed in 5 start hotels many times had never encounter a person that goes the extra mile to give the best customer service like Don Jesus hope management read this review and appreciate what an amazing team they have. Will definitely stay here again.
Stayed 2 nights in Jul 2022

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything. Horrible and real bad looking rooms and parking lot. It seems like an abandon fill. Room are nothing do with expedia pictures and description . I would never recommend this hotel.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
loved how staff was polite and had attention to detail to tryand make our stay confortable
Stayed 3 nights in Jul 2022