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Krystal Urban Ciudad Juárez by US Consulate

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Primary image
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Krystal Urban Ciudad Juárez by US Consulate

Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juarez, CHIH, 32528

Explore the area

  • Popular LocationLa Rodadora Espacio Interactivo8 min walk
  • Popular LocationCentral Park12 min walk
  • AirportCiudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)8 min drive
  • Popular LocationPlaza Las Misiones9 min drive

Choose dates to view prices

About this area

Ciudad Juarez

Located in Ciudad Juarez, Krystal Urban Ciudad Juárez by US Consulate is near the airport and near theme parks. Travelers who have shopping on the agenda can visit Plaza Las Misiones and Cielo Vista Mall. Looking to enjoy an event or a game while in town? See what's happening at Sunland Park Racetrack and Casino or Estadio 20 de Noviembre. Spend some time exploring the area's activities, including outlet shopping.
Visit our Ciudad Juarez travel guideOpens in a new window
Map

What's nearby

  • La Rodadora Espacio Interactivo - 8 min walk
  • Central Park - 12 min walk
  • Plaza Juárez Mall - 3 min drive
  • Plaza Las Misiones - 9 min drive
  • American Consulate - 9 min drive

Getting around

  • El Paso Union Depot - 23 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive

Restaurants

  • Ristorante Italiano Abelini - 15 min walk
  • Applebee's - 20 min walk
  • La Diana - 3 min drive
  • Sabrosa la Vida - 3 min drive
  • Applebee's - 3 min drive

About this property

Krystal Urban Ciudad Juárez by US Consulate

3-star hotel near Star Medica Hospital Ciudad Juarez2
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 120 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs with cable channels. Other amenities available to guests include rainfall showerheads, free local calls, and hair dryers.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Ciudad Juarez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour drop-off airport shuttle
  • Airport shuttle at scheduled times, on request
  • Free area shuttle up to 8 kilometers

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: MXN 230 for adults and MXN 100 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Ciudad Juarez
Ciudad Juarez
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Business friendly
Business friendly
Air conditioned
Air conditioned
3 star
3 star

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 230 for adults and MXN 100 for children (approximately)
  • Airport shuttle fee: MXN 350 per person (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 10 years old)
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juarez

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 397 out of 980 reviews
5 - Excellent 41%
Rating 4 - Good. 314 out of 980 reviews
4 - Good 32%
Rating 3 - Okay. 136 out of 980 reviews
3 - Okay 14%
Rating 2 - Poor. 66 out of 980 reviews
2 - Poor 7%
Rating 1 - Terrible. 67 out of 980 reviews
1 - Terrible 7%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is dingy. I asked for assistance with safe and wasn’t helped. Staff at bar was non attentive. Restaurant staff stuck me with extra charges for stuff I didn’t order.
Stayed 1 night in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, fast service!
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay. The bed is extremely comfortable and we had the best night’s sleep! We will definitely be coming again!
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Staff & service
It was a convenient location for us.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022