- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s Potemkin’s Village - Don’t be fooled... AVOID
A pretty facade, but... not all is gold that shines... be warned - this is a very shabby hotel that has long past its days of glory. It is in a state of disrepair and in desperate need of a major refurbishment. There was nothing “Executive” about our room. It was dirty and smelly, infested with mosquitoes. We requested sheets to be changed on arrival, still the bad odours in the room remained. We figured it originated from the bathroom, apparently a blockage in the sewer pipe, which we later on worked out was a problem previously reported by other guests. Staff confirmed that there was a bad smell, changed us to another room on our second night. The hotel manager offered us a private dinner which we thought was a gesture of compensation. We accepted, but our appetite was kind of gone. Anyways, it was nice food, but we were shocked when the staff presented us with the bill afterwards - what an audacity. The free bottle of wine certainly didn’t make up for the ordeal. Promised us a refund for the first night that never came through. The hotel never responded to our written follow up. The owner seems to have moved on to other business ventures and the hotel is perhaps just a sideline cash generator. Our advice - give the Paradise Road Tintagel a miss if you can so the owner finally gets his chance to refurbish this run down place. Do not get tricked by the cute facade...