Ratings based on 139 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
Not what was promisedPosted Jun 7, 2017 on Hotels
First off, if your going to show your rooms on line they should be photos of the actual rooms. We showed up to the dirtiest bathroom ever, room had bugs and huge cockroaches and didn't come close to anything they show on their site. The swimming pool was also dirty to the point where we didn't want to go in. The air conditioner was so out of date is was like having an airplane in the room. We had to use ear plugs to sleep. WiFi was also worthless. Don't advertise that you have it when you really dont. The only thing keeping us happy was the staff, who was great but seemed to not be able to help us with the condition of the hotel. Too bad though because the hotel had the best view of the town.
by A verified traveler
Not like the pictures, overpricedPosted May 4, 2017
As soon as I entered the room I tried to close the curtains and the curtain rod fell to the ground. AC is outdated and very noisy, furniture in terrible shape. Breakfast was supposed to open at 7:00 am and at 7:30 when I had to leave it was still not ready. I would not recommend this hotel to anyone, there are a lot better options for the same price.
by A verified traveler from New York City
Awesome ViewsPosted Apr 10, 2017
Pros: Once you get past Sunday which is when they have a pool party with blasting music it quiets down. As I stated the views were amazing.
Cons: Use softener when washing towels....they were very rough. Restaurant staff should offer options if there's a problem with a meal. More lounge chairs.
Location: Very centrally located to many beaches.
Pros - Awesome views, very nice pool, friendly and helpful staff. A special shout out to Renee at the front desk and Alonzo who doesn't seem to have a day off! Cons - 1 disgusting plastic cup in the room. We just bought our own at the local bodega. Only 2 bath towels for 2 people -- for the first 3 days we had to ask for hand towels. There are only about 6 -7 lounge chairs which was not enough for all the guests. The first night we were there we ate at the hotel. I ordered the sea bass but couldn't eat it because it was so salty. I told the staff person why I couldn't eat it and was never offered another meal plus I was charged for it! If there is something wrong with a dish restaurants will either give you something else or comp the meal. Because of that we never ate dinner there for the rest of our stay.
Stay in FlamingoPosted Apr 5, 2017 on Hotels
The location was amazing. The hotel was beautiful and clean. The only downside was that the air conditioning unit could not cool down the room. The front desk closed at 10 pm, so we could not contact anyone for assistance.
for Everyoneby A verified traveler from Colorado
good value, nice viewsPosted Mar 28, 2017
, staff was really pleasant and very helpful. beautiful views, be forewarned that Flamingo beach which is very pretty is not close good 15 minute walk, clean, breakfast was acceptable, dining area has great views, only real negative was a slight sewer smell on occasion on main deck, lots of costa ricans come here wasn't all gringos which is a good thing
by A verified traveler from CR
The view was amazing, the pool dirtyPosted Mar 27, 2017
Pros: The view and the room
Cons: The cleaning of the pool and an upgrade of the keys (cards instead of regular keys)
Location: All good
The view great, the room really good however the pool was really dirty and the attention a little low
for Everyoneby A verified traveler from Midwest US
Great place close to many things to do!Posted Mar 23, 2017
Pros: Service, room great!
Staff very helpful, good food, sweet pool! Close to great beach to hang at. The hotel beach is not as nice.
for Everyoneby A verified traveler from New Haven, CT
Charming Beach HotelPosted Mar 21, 2017
Pros: Location, comfort, beds and cleanliness.
Cons: Drain in shower left a pool of water (due to misconstruction), no hooks to hang toiletry kit or towels in the bathroom.
Location: Beaches, surfing, national parks (only a few hours away).
Stayed for 3 nights - during a 9-day road trip. This was a cute little hotel located high on a hill. The staff is friendly, the hotel is clean. minimal and comfortable. There is beach access, however please note that there are many stairs to get up & down from - and perhaps this is not suitable for everyone, personally I did not mind and the very good thing is that this deters many people from going to the beach, so on all occasions we had the beach completely to ourselves :). Great location for many activities and tours (as we drove ourselves, we did self tours which is less expensive than booking directly through the hotel or tour agenceies). We drove into nearby towns for local food, pubs, surfing and relaxing on the beach. As a girl, I also really loved the product line available to the hotel (Raw Botanicals).
by A verified traveler from NY
Beautiful ViewsPosted Feb 25, 2017 on Orbitz
Pros: The hotel has spacious new rooms with great views. Very friendly and accommodating staff.
Cons: Needs an elevator and entertainment
Location: Flamingo Beach is a beautiful area
The hotel is on a cliff and you need to hike down extremely steep steps to the beach which is only accessible during low tide. Pool is OK but not enough lounge chairs. The breakfast was OK at best. The area of Flamingo beach is awesome!
by A verified traveler
Posted Dec 24, 2016 on Hotels