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Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 172 out of 198 reviews
5 - Excellent 87%
Rating 4 - Good. 20 out of 198 reviews
4 - Good 10%
Rating 3 - Okay. 3 out of 198 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 198 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 198 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large bath and face mask. Little touches like chocolates on the bed at night we’re lovely Fantastic location as in Tivoli gardens and close to restaurants
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive. Truly impressed by this lovely property. It’s on a four seasons / peninsula level if not better. The facilities are amazing and immerse you in a cocoon you do not want to get out. Everything you touch or see is luxurious. (That chinaware they use is just so beautiful) Service is impeccable. Hskp is discreet. Fnb staff is incredibly helpful (hello young Filipino hostess !!! Thank you !) Concierge / front desk are great. Gym is great. They offer all the equipment you may need and all the weight you cant probably lift anyways
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and ambience
Stayed 2 nights in Aug 2021