“The window was locked with the lock broken, so could not open it making it suffocating and hot inside. The washroom exhaust fan was not working making it stuffy. We tried contacting the host but the replies were always after 24 hours (leading it to no help during the stay). No response on compensation also because of the inconvenience. Poor hosting :( we have videos as proof but cannot upload as there is only option of photos”
“Our fourth stay at the Metropole in recent years.A privilege to stay in such a unique historic building,with yes a little patina around the edges.If you dont embrace the nostalgia then budget chain's are available.The staff here are so good,as is the breakfast and the pool and spa facility.A great location for roadtrips around mid Wales,and a huge car park.”
“This hotel is exceptional. Itwas absolutely top notch. Could have been much dearer price. Breakfast was fantastic. Reception staff couldn’t have been more helpful. Supplied with dog bed for our terrier. Lovely town with lots of classy shops. Good dog walks.
A must!!! Will hopefully visit again.
PS. The hotel interior inc all decorations is outstanding. Not to be missed!!”
“A quaint old fashioned inn. Amenities a bit dated but all functioning. Bath with jets was a plus. Loved the provision of bottled water and little biscuits. Breakfast was a lovely continental affair. Only downside was the winding staircases that made taking luggage up and down difficult.”
“It’s a pleasant experience to stay in this B & B. The host Tom is very friendly and helpful. Nicely decorated bedroom with everything I need. There’s a kettle and a few types of tea inside the room, and the breakfast is more than good enough for me. The location is excellent, right in the heart of Knighton. It’s just a small town and so it’s within walking distance to all main attractions.”
“Whatever you do, don’t try to contact by phone or email if you are delayed and can’t get there before 6 pm. It took 15 attempts before anyone answered the phone and my email still hasn’t been acknowledged.”