克朗普索尔电车站附近酒店预

“Staff were nice and helpful. The layout and all set up are above standard. I didn’t know they had a new policy for the swimming pool access when I booked the room, I got a message from the hotel they only allow guests of superior room or higher to access, or you pay for extra, When we checked in the staff gave us complimentary access, I don’t know if this is special treatment or for all guests who didn’t know the changes. The swimming pool was small and also a bit crowded, they rented out one……

“前台老女人服務員態度不好，胡亂收費。 訂的大床房變成兩張細床合併，睡覺極不舒服。 床上不乾淨，睡覺會痕癢。”

“Good”

“Property was independently place, great surrounds. The was a damp smell , we were staying during summer. The accommodation was cluttered.”

“Room was clean but stair carpets were smelly and dirty also skirting board gathered lots of dust. Room curtains had dirty stains on them, I told staff but nothing was done about it. No lifts, had to go up the stairs to the third floor than 4th floor. Downstairs and reception area looked very clean and inviting, but up the stairs were dirty snd smelly. Dirty towel left in hanging in the bathroom, dirty nappies left in the bin, bedding were clean but pillows and duvet had bad smell.”

“As a business owner, I would not be happy to make any negative comments; rather, I would offer suggestions for improvements based on my experience lodging in this hotel. My room was not dirty, but it was probably cleaned when the last visitor departed one month before my arrival. I would suggest a new cleaning at least a day before a new visitor's arrival; I could see some cobwebs and a small spider in the corner leading to the window, which indicates this. I also suggest some kind of facelift……