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Polo Cusco Suites

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Front of property - evening/night
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Standard Triple Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Standard Room, 1 Queen Bed, City View | Room service - dining
Standard Triple Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of Polo Cusco Suites

VIP Access

Polo Cusco Suites

3.5 star property

8.2/10 Very Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Business services
  • Bar
  • Laundry
Map
Avenida Alameda Pachacuteq 404, Av. San Martin, Cusco, Cusco, 8002

Explore the area

  • Popular LocationPlaza Tupac Amaru14 min walk
  • Popular LocationCoricancha16 min walk
  • Popular LocationSanta Catalina Convent3 min drive
  • AirportCusco (CUZ-Alejandro Velasco Astete Intl.)4 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Cusco

Located in Cusco, Polo Cusco Suites is near the airport and near a train station. Cusco Craft Center and San Pedro Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bird Watching in peru and Orellana Pumaqchupan Park. Looking to enjoy an event or a game while in town? See what's happening at Garcilaso de la Vega Stadium or Action Valley.
Visit our Cusco travel guideOpens in a new window
Map

What's nearby

  • Plaza Tupac Amaru - 14 min walk
  • Centro Qosqo de Arte Nativo - 14 min walk
  • Coricancha - 16 min walk
  • Ttio Market - 18 min walk
  • Santa Catalina Convent - 3 min drive

Getting around

  • Cusco Wanchaq Station - 8 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 4 min drive

Restaurants

  • Chifa Capon - 4 min walk
  • Valentina Restaurant - 6 min walk
  • Mamaji - 7 min walk
  • Rooftop Kitchen Peru - 9 min walk
  • La Cusquenita - 9 min walk

About this property

Polo Cusco Suites

3.5-star hotel near the airport
Take advantage of a free breakfast buffet, an airport drop-off service, and a terrace at Polo Cusco Suites. The onsite restaurant, Sky Room, features international cuisine. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks include:
  • An area shuttle, an area shuttle, and a 24-hour front desk
  • A front desk safe, a TV in the lobby, and a computer station
  • An elevator, concierge services, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 45 individually furnished rooms have amenities such as free WiFi, safes, and minibars.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sky Room

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

Check-in from 11 AM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PEN 100 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 4 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: PEN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cusco Polo Suites
Cusco Suites
Polo Cusco
Polo Cusco Suites
Polo Suites
Polo Suites Cusco
Polo Suites Hotel
Polo Suites Hotel Cusco
Polo Cusco Suites Hotel
Polo Cusco Suites Hotel
Polo Cusco Suites Cusco
Polo Cusco Suites Hotel Cusco

Frequently asked questions

Is Polo Cusco Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Polo Cusco Suites?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Polo Cusco Suites on Feb 2, 2023 start from $50.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Polo Cusco Suites?

Check-in is from 11 AM - midnight.

What time is check-out at Polo Cusco Suites?

Check-out is at 10:00 AM.

Does Polo Cusco Suites provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of PEN 4 per vehicle applies.

Where is Polo Cusco Suites located?

Situated near the airport, this hotel is within a 10-minute walk of Cusco Craft Center, Orellana Pumaqchupan Park, and Garcilaso de la Vega Stadium. The Church of Jesus Christ of Latter-day Saints and O2 Traveler's Clinic are also within 15 minutes. Cusco Wanchaq Station is 8 minutes by foot and San Pedro Station is 20 minutes.

Can I cancel my reservation for free at Polo Cusco Suites and receive a full refund?

Yes, Polo Cusco Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Polo Cusco Suites cancellation policy on our site for more details about any exclusions or requirements.

Polo Cusco Suites Reviews

Polo Cusco Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 256 out of 592 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 223 out of 592 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 68 out of 592 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 25 out of 592 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 20 out of 592 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

6/10 Okay

Carlos, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience to shops and places to see.
Stayed 5 nights in Jan 2023

6/10 Okay

sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok hotel and amenities, asked for an extra bed before I got there, ended up with a crib. When we asked for a bed they said ok but wanted to charge an extra nightly fee. We went without the extra bed and they still Charged extra to have another person in the room. Slightly disappointed as this could have been communicated in the conversation before I got there but was lost in translation.
Stayed 4 nights in Nov 2022

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Polo Cusco Suites was fine overall, but there were several things that they messed up to the point that it seemed like a pattern: 1. I got stuck in the Men's room in the cafe at breakfast because there was no door handle on the inside. There was no sign warning that the door was broken and it took probably 10 minutes to get assistance getting out. 2. My room got cleaned on the second day despite putting the "do not disturb" sign on my door. This feels like an invasion of my privacy. 3. They lacked any sort of heat/spice/hot sauce in their free breakfast offering.
Stayed 3 nights in Nov 2022

8/10 Good

Patricia Zaide

Liked: Cleanliness, staff & service, amenities
This property was ok. I wasn’t completely disappointed. The staff was polite. I did expect my room to be in better conditions. I feel like I could’ve had more for what I paid for. It was a bit of a walk to everything around town. I would probably opt into another property if I were to return. The water pressure in the shower was really good but the shower curtains sucked. Water went everywhere. The sink leaked. I had to use extra towels to absorb the water and they unfortunately were not replaced when room service came each day. I’m not sure of the cleaning schedule but it seemed to be all over the place. Considering the time difference from my place of travel I didn’t really feel comfortable taking a nap since the feeling of not getting my room cleaned was there. The food at the restaurant was good. The breakfast was odd but I’m assuming it’s because of the culture. Other than that no complaints.
Stayed 9 nights in Nov 2022

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get my VIP discount. They did let me stay late but didn’t communicate to the next staff member so it was awkward when they wanted to charge me. Dining experience was nice but food isn’t that great. Tub and shower were nice, laundry service was convient. Bed and pillows are hard. A fan would have been nice.
Stayed 1 night in Nov 2022

6/10 Okay

Avion

Overall decent place, just don’t get room 11A because at night if there’s a party scheduled and you’re on a 3AM wake up for a flight or excursion you’re not sleeping. There’s not much they can do until 1030-11pm because that’s when the rooftop restaurant closes. You might as well go to the party.
Stayed 2 nights in Nov 2022

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and property is clean . Price is good and is very close to touristic areas .
Stayed 5 nights in Oct 2022

4/10 Poor

Louis

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Third of our Cusco stay (last of it): We were provided 902 again due to late check in which has no heater, no hair dryer, no fridge, 2 hangers and toilet doesn’t flush well. This time we got all the things requested including a pail to flush toilet. Overall, friendly staff but lack of English speaking staff.
Stayed 1 night in Oct 2022

4/10 Poor

Louis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Second of our trip to Cusco: We were assigned to room 902 which has no heater in a cold room, no hair dryer, no hand towels, no fridge for our food and toilet doesn’t flush well. After check in, we requested a few things to our room at the reception including bagged breakfast for next day due to early tour. None of the things we got per our request. We finally got a room change to 703 on the next day. It might sound like a petty complaint but it is a legitimate VIP hotel access that never happened on this second round. Overall, the rest of stay was great other than the fist day hiccups.
Stayed 3 nights in Oct 2022

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 1 night in Oct 2022