Beware if judging solely by the photos
3 / 5 Okay
My wife and I have been coming to the Lenox for a few years now whenever we are in town to visit family, and the experience has always been satisfactory. Truth is, it was the only game in town for travelers seeking accomodations more in line with your average “Western-style” hotel — most hotels in this locale are something more akin to something we call “motels” in the States. However, with the establishment of a handful of quaint, comfy boutique hotels and, most notably, the Monarch Hotel, the Lenox begins to pale in comparison. Sure, it’s only a three-star hotel, but it clearly aspires to be, at least in appearance, more than that, and in this aspiration it falls short. It’s in the small details: staff unprepared to receive you, a mirror with stains, a bedcover with stains, a rug that has seen better days, faulty water flow from a faucet, discolored water in the bath... at first glance the Lenox would appear to be something more than its three-star designation, but the experience is decidedly three-star — perhaps less so for someone not as forgiving.
A verified traveler stayed at Lenox Hotel
Posted 6 months ago