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Overview of MainStay Suites

Photo gallery

Featured Image
Outdoor pool
Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board

MainStay Suites

2.5 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationDallas Market Center13 min drive
    Popular LocationAmerican Airlines Center16 min drive
    Popular LocationDallas World Aquarium18 min drive
    AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)22 min drive

Choose dates to view prices

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

No guest room rating
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

No guest room rating
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

No guest room rating
  • Sleeps 2
  • 1 King Bed

About this area

Addison

Located in Addison, MainStay Suites is in the business district. Travelers who have shopping on the agenda can visit Galleria Dallas and NorthPark Center. Looking to enjoy an event or a game? See what's going on at American Airlines Center or Comerica Center. Spend some time exploring the area's activities, including golfing.
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Popular Location

What's nearby

  • Addison Circle Park - 7 min walk
  • WaterTower Theater - 8 min walk
  • Dallas Market Center - 13 min drive
  • American Airlines Center - 16 min drive
  • Dallas World Aquarium - 18 min drive

Getting around

  • LBJ - Central Station - 8 min drive
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth International Airport (DFW) - 22 min drive

Restaurants

  • Addison Cigar & Tobacco Co — 4 min walk
  • Benedict's Restaurant — 5 min walk
  • BJ's Restaurant and Brewhouse — 5 min walk
  • Mr. Sushi — 5 min walk
  • Ida Claire — 7 min walk

About this property

MainStay Suites

Suburban hotel with outdoor pool and business center
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a business center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. All 70 rooms have TVs with cable channels and feature kitchenettes with refrigerators, stovetops, and microwaves. Guests will also find free WiFi, premium bedding, and coffee makers.
MainStay Suites offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center
  • Conference space (350 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 22 2020 to February 10 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison
MainStay Suites Hotel
MainStay Suites Addison
MainStay Suites Hotel Addison
Hawthorn Suites by Wyndham Addison Galleria

Frequently asked questions

Can I cancel my reservation for free at MainStay Suites and receive a full refund?
Yes, MainStay Suites offers free cancellation on select room rates, because flexibility matters! Please refer to MainStay Suites cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at MainStay Suites?
As of Apr 13, 2021, prices found for a 1-night stay for 2 adults at MainStay Suites on Apr 14, 2021 start from $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does MainStay Suites have a pool?
Yes, this property has an outdoor pool.
Is MainStay Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at MainStay Suites?
Self parking is free at this property.
What time is check-in at MainStay Suites?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at MainStay Suites?
Check-out is at 11 AM.
Where is MainStay Suites located?
Situated in the business district, this hotel is 0.4 mi (0.6 km) from Addison Circle Park and 2 mi (3.2 km) from Galleria Dallas. Quorum Park and Mary Kay Museum are also within 2 mi (3 km).

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 274 out of 980 reviews
5 - Excellent 28%
Rating 4 - Good. 292 out of 980 reviews
4 - Good 30%
Rating 3 - Okay. 185 out of 980 reviews
3 - Okay 19%
Rating 2 - Poor. 132 out of 980 reviews
2 - Poor 13%
Rating 1 - Terrible. 97 out of 980 reviews
1 - Terrible 10%

3.6/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like smoke, stains on both beds, and a apple was left in the floor behind the door.
Stayed 2 nights in Apr 2021

1/5 Terrible

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We need to wait few minutes to check-in cause receptionist were shifting time and place was not clean, staffs not so friendly supposed to have kitchenette but something missing. Was cheap. We paid what we had!
Stayed 6 nights in Mar 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this place was its location, near restaurants & shopping. Smoking was presumably allowed in some rooms. We were on the 1st floor and the whole floor stunk of cigarettes even our room and the windows were bolted shut in our room so no fresh air. The night we arrived there was a huge puddle & the cup from a pink drink spilled on the way to our room and it didn’t get cleaned up until the following afternoon! Also there was a girl passed out in the computer cubicle off the lobby. Things in our room were in disrepair. Night stand lamp shade crooked with no screw to hold it on and LB socket was loose. Burner on stove in kitchenette was broken
Stayed 3 nights in Mar 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually the STAFF could have been more FRIENDLY. And not only that the elevator wasn’t even working during our stay there walking up stairs my whole stay was tiresome. Just need to close them down
Stayed 7 nights in Mar 2021

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice facility. The room has everything needed for an extended stay. Because of covid, the morning breakfast was eliminated and the gym facility was closed.
Stayed 7 nights in Jan 2021

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