4/10 Malo
Jeffrey B.
11 oct. 2025
No le gustó: Limpieza
The day we checked in the A/C was out. The management co did send an HVAC tech who had to put 10lbs of freon in and said the units need replacement. Also the floors were filthy. We asked to have the cleaners come back and went back and forth for 3 days with the management co for 3-days before giving up and the cleaners missing a scheduled time. In addition we rented this home because we like the idea of the hot tub overlooking the dunes and inlet. This dream was smashed when we found out the hot tub didn't work. It was clean but the pumps would not work and not did the heat. We reported this as well on Tuesday night of our stay. I was told they would be out Wednesday to fix it. No one ever showed nor did the management company ever reach back out so we again just gave up. The bottom line is that this property is in disrepair. The photos shown in the listing are not current and their description of a short walk to the public beach means (according to Google) a 20-minute walk in 90 degree weather on hot asphalt and a LONG boardwalk. We chose to drive down to St Stephens Beach which you are givin a parking pass for. Oh and I almost forgot to mention three days in a row of finding large palmetto bugs (part of the roach family) crawling across the floor. They were about 2" long and was told by the management company they are normal but they did come and spray something around the exterior doors and around drains. Will not return!
Jeffrey B.
Se hospedó 6 noches en agosto de 2025