The whole reason I booked this stay was to enjoy the hot tub and have a room with a tub.
The hot tub's cleanliness was vile! And I am disgusted I even made the mistake of getting in! The bubbles were going when I stepped in.. When my friend and I got in we immediately got itchy, hopped out and turned off the Harsh Jets to revel scummy gross water... So it wasn't burning us from chlorine it was burning from too much acid (i.e pee!) I'm beyond disturbed. We immediately went to the room to rinse off only to find the bathroom in even worse conditions! There was hair from a previous guest All Over the shower, and the amenities cady. There was foamy suds as I wrinsed down someone else's PUBIC HAIR.. And I didn't really feel comfortable taking a Bath either, as I previously had planned.
In my opinion this completely ruined my trip. Not too mention the breakfast sucked and the sheets smelled weird. Also, Diego was Less than accommodating when I complained about the hot tub and the shower cleanliness, and didn't even offer to move us rooms. Though Sarah in the morning was lovely and Mario who checked me in was nice, my overall experience was terrible!
Again, I would have gone to a hot spring and not here but decided to come stay at this hotel instead because of the tub and hot tub. This was an EPIC FAIL.