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Overview of pentahotel Derby

Photo gallery

Bar
Hypo-allergenic bedding, Select Comfort beds, desk, laptop workspace
Hypo-allergenic bedding, Select Comfort beds, desk, laptop workspace
Hypo-allergenic bedding, Select Comfort beds, desk, laptop workspace
Hypo-allergenic bedding, Select Comfort beds, desk, laptop workspace

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPride Park Stadium10 min walk
    Popular LocationQuad17 min walk
    Popular LocationDerby Theatre5 min drive
    AirportEast Midlands (EMA)25 min drive
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  • Room (penta PlayerPad)

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 Twin Bed
    More detailsRoom (penta PlayerPad)
  • Standard Room (Penta)

    4.7/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 Twin Bed
    More detailsStandard Room (Penta)
  • Room (Penta Plus)

    3.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 Twin Bed
    More detailsRoom (Penta Plus)

About this area

Derby

Located in Derby, pentahotel Derby is on the Strip and near a train station. Derby Theatre and Derby Museum and Art Gallery are cultural highlights, and some of the area's notable landmarks include Derby Cathedral and Kedleston Hall. Looking to enjoy an event or a game? See what's going on at Pride Park Stadium or Derbyshire County Cricket Club. Spend some time exploring the area's activities, including golf lessons and outlet shopping.
Visit our Derby travel guide
Popular Location

What's nearby

  • Pride Park Stadium - 10 min walk
  • Quad - 17 min walk
  • Derby Theatre - 5 min drive
  • Derbyshire County Cricket Club - 7 min drive
  • Derby Museum and Art Gallery - 8 min drive

Getting around

  • Derby Midland Station - 7 min drive
  • AirportEast Midlands (EMA) - 25 min drive

Restaurants

  • Pentahotel Restaurant — 1 min walk
  • Pentahotel Bar — 1 min walk
  • The Engine Shed Restaurant — 5 min walk
  • Antibo — 8 min walk
  • Shalimar Gold — 9 min walk

About this property

pentahotel Derby

4-star Derby hotel in Pride Park, near Pride Park Stadium
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a sauna, and self parking. All 112 rooms provide conveniences like sitting areas and electric kettles, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include Select Comfort beds, 24-hour room service, and first-run movies. Housekeeping is available on request.
Pentahotel Derby offers 112 accommodations with designer toiletries and hair dryers. Accommodations offer separate sitting areas. Beds feature Select Comfort mattresses. 42-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Guests under 12 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking: GBP 5.00 per day
  • Uncovered extended parking: GBP 63 per week

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 15 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bike parking
  • Billiards/pool table
  • Sauna
  • Access to nearby indoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Access to nearby indoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2015

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • First-run movies
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay, plus a deposit of GBP 20.00 per stay
2 per room (up to 110 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
  • Uncovered self parking fee: GBP 5.00 per day
  • Uncovered extended parking fee: GBP 63 per week
  • Pet deposit: GBP 20.00 per stay
  • Pet fee: GBP 20 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
Tax ID - GB902661347
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 12 years old are not allowed in the health club or fitness facility

Property is also known as

Derby Encore
Derby Ramada
Derby Ramada Encore
Encore Derby
Encore Ramada Derby
Ramada Derby Encore
Ramada Encore Derby
Ramada Encore Hotel Derby
pentahotel Derby Hotel
pentahotel Derby
Ramada Encore Derby Hotel Derby
pentahotel Derby Hotel
pentahotel Derby Derby
pentahotel Derby Hotel Derby
Ramada Encore Derby Hotel Derby

Frequently asked questions

Can I cancel my reservation for free at pentahotel Derby and receive a full refund?
Yes, pentahotel Derby offers free cancellation on select room rates, because flexibility matters! Please refer to pentahotel Derby cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at pentahotel Derby?
As of Dec 1, 2020, prices found for a 1-night stay for 2 adults at pentahotel Derby on Dec 17, 2020 start from $50, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is pentahotel Derby pet-friendly?
Yes, pentahotel Derby allows pets (limit 2 per room) with a maximum weight of up to 110 lbs per pet. There's a deposit of GBP 20.00 per stay and a fee of GBP 20 per pet, per stay.
How much is parking at pentahotel Derby?
Self parking is available for GBP 5.00 per day. Extended parking is available for GBP 63 per week.
What time is check-in at pentahotel Derby?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at pentahotel Derby?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is pentahotel Derby located?
Located in Pride Park, this hotel is within 1 mi (2 km) of Pride Park Stadium and Derby Theatre. Derby Cathedral and intu Derby are also within 2 mi (3 km).
4.0
Very Good
5 - Excellent
236
4 - Good
224
3 - Okay
77
2 - Poor
31
1 - Terrible
24

4.3/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude and very unwelcoming. The room didn’t seem to have been cleaned well, we kept finding hairs everywhere that most definitely didn’t belong to us. The bed was uncomfortable with very inadequate pillows and we were kept awake most of the night by other guests being extremely loud.
Stayed 2 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

1/5 Terrible

Business traveler
Sad face IconDisliked: Cleanliness, staff & service
Not recommend
The hotel looks really nice, however they have a terrible service. Inwas messed about with my booking, then i was given a room that wasn't clean. After that i was told there is no breakfast served over the weekend and to top it all there was no tea or coffee in the room. All of the stuff that was mentioned in the booking wasn't there. I would not recommend to anyone.
Stayed 3 nights in Aug 2020

2/5 Poor

Stayed 2 nights in Aug 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

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