2/5 Poor
Verified traveler
Traveled with partner
18 Oct 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Overview of pentahotel Derby
Photo gallery
4.0/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet Friendly
- Spa
- Restaurant
- Gym
- Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
Pride Park Stadium10 min walk
Quad17 min walk
Derby Theatre5 min drive
East Midlands (EMA)25 min drive
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Room (penta PlayerPad)
Photos of Room (penta PlayerPad)
Room (penta PlayerPad)
More detailsRoom amenities
- 237 sq ft
- Sleeps 3
- 1 King Bed OR 1 Twin Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed or 1 Twin Bed
237 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and first-run movies
Food & Drink - Electric kettle and 24-hour room service
Sleep - Select Comfort bed, hypo-allergenic bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate-controlled heating
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available
Smoking And Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Standard Room (Penta)
Photos of Standard Room (Penta)
Standard Room (Penta)
4.7/5 guest room ratingMore detailsRoom amenities
- 140 sq ft
- Sleeps 3
- 1 King Bed OR 1 Twin Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 King Bed or 1 Twin Bed
140 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and first-run movies
Food & Drink - Electric kettle and 24-hour room service
Sleep - Select Comfort bed, hypo-allergenic bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate-controlled heating
Accessibility - Vibrating pillow alarm, wheelchair accessible, and lever door handles
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available
Smoking And Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Room (Penta Plus)
Photos of Room (Penta Plus)
Room (Penta Plus)
3.6/5 guest room ratingMore detailsRoom amenities
- 237 sq ft
- Sleeps 3
- 1 King Bed OR 1 Twin Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 King Bed or 1 Twin Bed
237 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and first-run movies
Food & Drink - Electric kettle and 24-hour room service
Sleep - Select Comfort bed, hypo-allergenic bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Laptop workspace, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate-controlled heating
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available
Smoking And Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
About this area
Derby
Located in Derby, pentahotel Derby is on the Strip and near a train station. Derby Theatre and Derby Museum and Art Gallery are cultural highlights, and some of the area's notable landmarks include Derby Cathedral and Kedleston Hall. Looking to enjoy an event or a game? See what's going on at Pride Park Stadium or Derbyshire County Cricket Club. Spend some time exploring the area's activities, including golf lessons and outlet shopping.
View in a map
What's nearby
- Pride Park Stadium - 10 min walk
- Quad - 17 min walk
- Derby Theatre - 5 min drive
- Derbyshire County Cricket Club - 7 min drive
- Derby Museum and Art Gallery - 8 min drive
Getting around
- Derby Midland Station - 7 min drive
- East Midlands (EMA) - 25 min drive
Restaurants
- Pentahotel Restaurant — 1 min walk
- Pentahotel Bar — 1 min walk
- The Engine Shed Restaurant — 5 min walk
- Antibo — 8 min walk
- Shalimar Gold — 9 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Uncovered self parking: GBP 5.00 per day
- Uncovered extended parking: GBP 63 per week
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 15 for adults and GBP 7.5 for children
- 1 restaurant
- 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Bike parking
- Billiards/pool table
- Sauna
- Access to nearby indoor pool
Family friendly
- Free cribs/infant beds
- Laundry facilities
- Snack bar/deli
- Access to nearby indoor pool
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Reception hall
- Vending machine
Guest services
- 24-hour front desk
- Housekeeping (on request)
- Laundry facilities
- Multilingual staff
- Wedding services
Languages spoken
- English
Business services
- Meeting rooms
- Conference space
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Braille signage
- In-room accessibility
- Roll-in shower
- Visual alarms in hallways
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Designated smoking areas
- Fireplace in lobby
- Renovated entire property - January 2015
Room amenities
Bedroom
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Select Comfort bed
Bathroom
- Designer toiletries
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 42-inch flat-screen TV
- First-run movies
- Pay movies
- Premium channels
- Satellite channels
Food and drink
- Electric kettle
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Iron/ironing board (on request)
- Laptop-friendly workspace
- LED light bulbs
- Local maps
- Phone
- Separate sitting area
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per pet, per stay, plus a deposit of GBP 20.00 per stay
2 per room (up to 110 lbs)
Food and water bowls are available
Children and extra beds
Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
- Uncovered self parking fee: GBP 5.00 per day
- Uncovered extended parking fee: GBP 63 per week
- Pet deposit: GBP 20.00 per stay
- Pet fee: GBP 20 per pet, per stay
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
Tax ID - GB902661347
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector
We should mention
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 12 years old are not allowed in the health club or fitness facility
Property is also known as
Derby Encore
Derby Ramada
Derby Ramada Encore
Encore Derby
Encore Ramada Derby
Ramada Derby Encore
Ramada Encore Derby
Ramada Encore Hotel Derby
pentahotel Derby Hotel
pentahotel Derby
Ramada Encore Derby Hotel Derby
pentahotel Derby Hotel
pentahotel Derby Derby
pentahotel Derby Hotel Derby
Ramada Encore Derby Hotel Derby
Frequently asked questions
4.0
Very Good
4.3/5
Cleanliness
4.1/5
Staff & service
3.9/5
Amenities
4.2/5
Property conditions & facilities
4/5 Good
Adele
31 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
1/5 Terrible
Shruti
Business traveler
31 Aug 2020
Disliked: Cleanliness, staff & service
Not recommend
Stayed 3 nights in Aug 2020
2/5 Poor
Naomi
27 Aug 2020
Stayed 2 nights in Aug 2020
5/5 Excellent
Matt
Business traveler
22 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
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