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“A RIU property never disappoints! Beautiful facilities, beautiful views and clean comfortable rooms! Always avoid naming staff members because I’ll for sure leave out someone that made our stay extra enjoyable. Everyone there is always very friendly and takes pride in their work. Can’t wait until our next adventure!”

“Yes cleaning evey day even if not dirty. Employees were busy every time trying to make our stay perfect”

“Staff, room, view, food, pool, and location”

“The whole vibe was good. Staff knew who you were by the time you left. Will be back ”

“The hotel was beautiful, staff were extremely friendly and attentive and the food was excellent. All in all a 5 star experience.”

“We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine,……

“This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why: 1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor. 2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep. 3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house. 4. No Umbrellas Provided: On a rainy night, the so-called resort had no……

“Amazing views and great hospitality ”

“Resort was clean and staff were courteous ”

“Beautiful property! Excellent service!!”

“Fantastic location & great service I would strongly recommend this hotel”

“People are super nice and great experience!👍”

“Excellent hotel. Very clean. Pleasant staff. Jusy was so helpful when booking excursions and transportation to and from the airport. The bartending staff was great. Super friendly. The spa was very nice and Mila gave me one of the best relaxation massages I have ever had. ”

“The room was clean and beautiful. The staff is AMAZING!!! Vans shuttle you around and they make everything so easy, fun and relaxing! Nelson and Ahmed were two of our favorites who went above and beyond! Our entire experience was top notch at Secrets! Thanks everyone!!!!”

“Food was excellent. Staff was very friendly. ”

“We had an amazing week at the W…really exceeded all our expectations! The property was gorgeous with amazing views and a very nice, spacious beach. The room was great, especially the rainfall shower heads! The vibe of the was a perfect mix of chill and upbeat. But a huge shoutout to the staff which were amazing. They not only always asked our name, but they would remember it the next time they would see you. Housecleaning service was great and we appreciated the little touches. We are already……

“Excellent stay! ”

“The hotel, territory, and the room was simply fantastic. The beach is well kept and amazing. The restaurants on site offered very tasty healthy quality food. Staff was superbly attentive and each time we came to eat remembered our names. Very personal service and complimentary beers in the room every day. Would definetly go again!”

“Amazing the best ”

“Spotless”