"Ok hotel. Best part was staff- very friendly and helpful. Loved that it was very pet friendly. Otherwise, room was ok, but no extras in room such as hand soap, tissues, etc.…""Ok hotel. Best part was staff- very friendly and helpful. Loved that it was very pet friendly. Otherwise, room was ok, but no extras in room such as hand soap, tissues, etc.WW…"

Reviewed on Feb 21, 2021

"I really wish I could give this Hotel an excellent review but I was not completely satisfied with my stay. My husband and I celebrated our one year anniversary in DC and decided to stay at the Zena. While the decor of the room and view were great I found that the room was not as clean as it should have been. The parking is extremely overpriced for 3 nights we paid about $180!!!!! Very disappointing! Housekeeping was non existent during our stay and never once had anyone clean our room. We had to call the front desk for towels and ice. The staff were amazing and everyone very helpful and friendly but I would not stay here again.…""I really wish I could give this Hotel an excellent review but I was not completely satisfied with my stay. My husband and I celebrated our one year anniversary in DC and decided to stay at the Zena. While the decor of the room and view were great I found that the room was not as clean as it should have been. The parking is extremely overpriced for 3 nights we paid about $180!!!!! Very disappointing! Housekeeping was non existent during our stay and never once had anyone clean our room. We had to call the front desk for towels and ice. The staff were amazing and everyone very helpful and friendly but I would not stay here again.WW…"

Reviewed on Feb 22, 2021

"The staff was really nice. The Gaylord is beautiful. I was really happy.…""The staff was really nice. The Gaylord is beautiful. I was really happy.WW…"

Reviewed on Mar 14, 2020