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There is a free shuttle from the city airport (YTZ) to the hotel door and vice versa every 15 minutes. the Hotel is few meters from the union station (easy to move to all GTA). the hotel is very close to many shopping areas and restaurants.
Finding the hotel was very simple . Just go up Jarvis St. - it is on the right . The front desk girls were very nice and helpful with all of our questions. Loved that there were bowls of apples all the time on the desk for everyone. The lobby was beautiful . We were on the 11th floor . What a view. ...
Very nice and clean room, modern design with a nice view on the CN tower. Quiet hotel, nice breakfast. Very comfortable and clean.
OK so looks like other people who rated this place did not know how to read lol. I travel a lot from NYC to all over US and let me tell you this is an APARTMENT ( a beautiful one ) for rent ! so all of you complaining about 'hotel staff' NO there is none. This is an Apt' in the best part of town ...
They called me before I left Ottawa and greeted me at the hotel when I arrived. I appreciated the walk through the features of the suite which was $100 less per night than the small room at the Marriot around the corner.
The night receptionist was very helpful and curtious. The morning reception was also very good and performed under pressure when most clients were checking out. The Dining room was the downside of the hotel. It was small and found adults having cereals in a white disposable bowl and plastic cutlery ...
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