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Crowne Plaza Dubai, an IHG Hotel

Photo gallery for Crowne Plaza Dubai, an IHG Hotel

Point of interest
Outdoor pool
Standard Room, 1 King Bed (SHK ZAYED ROAD VIEW) | Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Crowne Plaza Dubai, an IHG Hotel

Crowne Plaza Dubai, an IHG Hotel

5.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Sheikh Zayed Road, Po Box 23215, Dubai

Explore the area

  • Popular LocationDubai International Convention and Exhibition Centre12 min walk
  • Popular LocationDubai International Financial Centre20 min walk
  • Popular LocationDubai World Trade Centre9 min drive
  • AirportDubai (DXB-Dubai Intl.)18 min drive

Room options

About this area

Dubai

Located near the beach, Crowne Plaza Dubai, an IHG Hotel is in Trade Center, a neighborhood in Dubai with great airport proximity. Burj Khalifa and Dubai Frame are notable landmarks, and travelers looking to shop may want to visit Dubai Mall and Gold Souk. Traveling with kids? Don't miss Dubai Garden Glow.

What's nearby

  • Dubai International Convention and Exhibition Centre - 12 min walk
  • Dubai International Financial Centre - 20 min walk
  • Jumeirah Mosque - 6 min drive
  • Dubai World Trade Centre - 9 min drive
  • Dubai Garden Glow - 9 min drive

Getting around

  • Emirates Towers Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 18 min drive

Restaurants

  • Elevation Burger - 2 min walk
  • Fibber Magee’s - 4 min walk
  • Jashan - 4 min walk
  • Tresind - 5 min walk
  • Celsius Restaurant - 5 min walk

About this property

Crowne Plaza Dubai, an IHG Hotel

5-star luxury hotel near Dubai Mall
Crowne Plaza Dubai, an IHG Hotel is located close to Dubai World Trade Centre, and provides a roundtrip airport shuttle, a poolside bar, and a coffee shop/cafe. Treat yourself to a facial, aromatherapy, or a body wrap at Crowne Fitness, the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature international cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service, and express check-out
  • A 24-hour front desk, 15 meeting rooms, and express check-in
  • Guest reviews say great things the family-friendly amenities, breakfast, and proximity to the airport
Room features
All 568 individually furnished rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with deep soaking tubs and tubs or showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

Arabic, English, Filipino, German, Hindi, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 80 per day)
  • Available in some public areas: Free WiFi, Wired Internet (AED 80 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 125 for adults and AED 63 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Al Dana
  • Al Fresco
  • Sakura
  • Chamas Churrascaria
  • Trader Vic's

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3961 square feet of space)
  • Meeting rooms - 15

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 125 for adults and AED 63 for children (approximately)
  • Fee for in-room wired Internet: AED 80 per day (rates may vary)
  • Fee for wired Internet in public areas: AED 80 per day (rates may vary)
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Crowne Plaza Dubai
Crowne Plaza Hotel Dubai
Dubai Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Dubai Hotel
Crowne Plaza Dubai
Crowne Plaza Dubai, An Ihg
Crowne Plaza Dubai, an IHG Hotel Hotel
Crowne Plaza Dubai, an IHG Hotel Dubai
Crowne Plaza Dubai, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Dubai, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Crowne Plaza Dubai, an IHG Hotel?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Dubai, an IHG Hotel on Jan 6, 2023 start from $112.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Dubai, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Dubai, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Dubai, an IHG Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Crowne Plaza Dubai, an IHG Hotel?

Check-out is at noon.

Does Crowne Plaza Dubai, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 200 per vehicle applies.

Where is Crowne Plaza Dubai, an IHG Hotel located?

This family-friendly Dubai hotel is located in the business district, within 3 mi (5 km) of Dubai Garden Glow, Dubai Mall and Burj Khalifa. Dubai Frame and Gold Souk are also within 9 mi (15 km). Emirates Towers Station is 7 minutes by foot and Financial Centre Station is 16 minutes.

Overall score and ratings

8.0

Very Good

Rating 10 - Excellent. 344 out of 914 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 339 out of 914 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 136 out of 914 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 50 out of 914 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 45 out of 914 reviews" "
" "2 - Terrible 5%

8.4/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Excellent

Dursum
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2022

2/10 Terrible

KEMAL, fort Lauderdale
Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but very old. Rooms are tired and room service is extremely slow.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ali
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 6 nights in Sep 2022

8/10 Good

Florans
Liked: Staff & service, amenities
Stayed 17 nights in Aug 2022

10/10 Excellent

Houria
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Chanelle
Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This property was way below my expectations. The staff were very unpleasant to me and the others staying at this location. Not to mention they have us a one bed room and we should have had 2 beds to the room. Not to mention the racism I experienced. Would not recommend and I’m quite disappointed I wasted my money here.
Stayed 5 nights in Aug 2022

10/10 Excellent

Sayed
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

ahmad
Stayed 4 nights in Jul 2022

2/10 Terrible

Valorie
Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities