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2 outdoor pools
2 outdoor pools
2 outdoor pools
Premium bedding, down comforters, minibar, in-room safe

Guest reviews

4.7/5 Exceptional
998 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationEmaar Square5 min walk
Popular LocationBurj Khalifa10 min walk
Popular LocationDubai Opera11 min walk
AirportDubai (DXB-Dubai Intl.)12 min drive

Choose dates to view prices

  • Luxury Room, 1 King Bed, Business Lounge Access

    4.7/5 guest room rating

    Room amenities

    • 527 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, Business Lounge Access
  • Junior Suite, 1 King Bed (Burj Khalifa View)

    5/5 guest room rating

    Room amenities

    • 678 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed (Burj Khalifa View)
  • Suite, Business Lounge Access (Burj Khalifa View)

    4.3/5 guest room rating

    Room amenities

    • 968 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, Business Lounge Access (Burj Khalifa View)
  • Luxury Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 527 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed
  • Suite, Business Lounge Access (Prestige)

    5/5 guest room rating

    Room amenities

    • 893 sq ft
    • Partial sea view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, Business Lounge Access (Prestige)
  • Luxury Room, 1 King Bed (Burj Khalifa View)

    4.8/5 guest room rating

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed (Burj Khalifa View)
  • Presidential Suite, Business Lounge Access (Burj Khalifa View)

    Room amenities

    • 1582 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite, Business Lounge Access (Burj Khalifa View)
  • Luxury Twin Room

    4.6/5 guest room rating

    Room amenities

    • 570 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsLuxury Twin Room
  • Luxury Room, 1 King Bed, Business Lounge Access (Burj Khalifa View)

    Room amenities

    • 570 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, Business Lounge Access (Burj Khalifa View)
  • Luxury Twin Room, Business Lounge Access (Burj Khalifa View)

    Room amenities

    • 527 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsLuxury Twin Room, Business Lounge Access (Burj Khalifa View)
  • Luxury Room, 1 King Bed (Coastline View)

    4/5 guest room rating

    Room amenities

    • 527 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed (Coastline View)
  • Suite, 2 Bedrooms (Downtown Suite - Airport Transfer)

    Room amenities

    • 1614 sq ft
    • City view
    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, 2 Bedrooms (Downtown Suite - Airport Transfer)
  • Family Room (Luxury)

    Room amenities

    • Sleeps 5
    • 1 King Bed and 2 Twin Bunk Beds
    More detailsFamily Room (Luxury)
  • Room

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsRoom

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Dubai

Located in Dubai, Sofitel Dubai Downtown is connected to a shopping center. Burj Khalifa and Dubai Fountain are notable landmarks, and travelers looking to shop may want to visit City Walk and Dubai Mall. Traveling with kids? Don't miss KidZania. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's central location.

Visit our Dubai travel guide
Map
Popular Location

What's nearby

  • Emaar Square - 5 min walk
  • Burj Khalifa - 10 min walk
  • Dubai Opera - 11 min walk
  • Dubai Fountain - 18 min walk
  • City Walk - 4 min drive

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai Intl. Airport (DXB) - 12 min drive

Restaurants

  • Les Cuisines — 1 min walk
  • La Patisserie — 1 min walk
Questions about this property?Find answers

About this property

Sofitel Dubai Downtown

Luxury hotel connected to a shopping center in Dubai with 5 restaurants
Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free beach shuttle. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. All 350 individually furnished rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, minibars, and flat-screen TVs.
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sofitel Spa. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Hand sanitizer provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free valet parking
  • Free area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily: AED 145 per person
  • 5 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Thai

Business services

  • Business center
  • Meeting rooms
  • Conference center (14956 square feet of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 3 AM
Early check-in subject to availability

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 240.0 per night

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 145 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Sofitel Dubai Downtown and receive a full refund?
Yes, Sofitel Dubai Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Dubai Downtown cancellation policy on our site for more details about any exclusions or requirements.
Does Sofitel Dubai Downtown have a pool?
Yes, this property has 2 outdoor pools.
Is Sofitel Dubai Downtown pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM–3 AM. A fee applies for early check-in (subject to availability).
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
This family-friendly Dubai hotel is located near the airport, within a 15-minute walk of Emaar Square, Burj Khalifa, and Dubai Opera. Dubai Mall and KidZania are also within 1 mi (2 km). Burj Khalifa - Dubai Mall Station is only a 2-minute walk and Business Bay Station is 18 minutes.

Guest reviews

Overall score and ratings for Sofitel Dubai Downtown

4.7
Exceptional
5 - Excellent
749
4 - Good
190
3 - Okay
34
2 - Mediocre
16
1 - Poor
9
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, calm and accommodating ideally located.

Amazing views from the room. The location of the hotel is ideal and handy for the metro and Dubai Mall. All staff were friendly and accommodating. A very clean and calming hotel. This was my second stay and it remains my “go to” hotel, the next time I visit Dubai.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Great location. Friendly staff and good services specially our first trip to dubai we fell so relax and make our stay more enjoyable

Stayed 4 nights in Mar 2020

3/5

  • Liked: Cleanliness, amenities

Close to Dubai mall (walking distance) Pool Very good breakfast selection

Stayed 4 nights in Mar 2020