“The staff in all my dealing both on line and in person have been extremely helpful and efficient. reception helped me up the stairs at the rear with my bags and the lady on the desk in reception was friendly and welcoming. As were the waiting staff in the dining room.(we ate there for two breakfasts and two evening meals. the quality of the food was of a high standard and well presented. breakfast was buffet style and this was well stocked with plenty of choice of juices, cereals continental……